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Trouble with DJI Fly
201 9 2021-12-2
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Jiří Čertner
lvl.1
Czechia
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Hi, can anybody help my please? If I start DJI Fly, there is some tutorial pages and it is imposible to close it, reinstal doesnť work.

Screenshot_20211201_165257_dji.go.v5.jpg
2021-12-2
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yogi053
First Officer
Flight distance : 6889383 ft
United Kingdom
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Have you tried starting the tutorials and then 'ditching' them?
2021-12-2
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Jiřiacute Čertner
lvl.1
Czechia
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yogi053 Posted at 12-2 03:51
Have you tried starting the tutorials and then 'ditching' them?

it is impossible start tutorials, it seems that the tutorials page is blocked on screen.
2021-12-2
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JJB*
Captain
Flight distance : 7898993 ft
  • >>>
Netherlands
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Can you try different device with other screen resolution?
The lower part of this popup is missing

cheers
JJB
2021-12-2
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to use a different mobile device to see if the issue persists? Please keep us posted. Thank you.
2021-12-2
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Jiřiacute Čertner
lvl.1
Czechia
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DJI Paladin Posted at 12-2 05:10
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to use a different mobile device to see if the issue persists? Please keep us posted. Thank you.

Hi, on wife's phone is everything alright, she has the same phone like I have, I think that I have to make factory settings on my phone.
2021-12-2
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Jiřiacute Čertner Posted at 12-2 08:29
Hi, on wife's phone is everything alright, she has the same phone like I have, I think that I have to make factory settings on my phone.

Thank you for your response. Kindly please keep us posted after you tried resetting your mobile device. Thank you for your valued support.
2021-12-6
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djiuser_DLZuCL1FSsnF
lvl.1

Indonesia
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im try repair this but fuled but im try

first uldate in sofware dji fly update

finis update ,cant fly???

im try pc asisten 2 dji  ,

im try instal and unistal

all im try find youtube
im try find google search

4 days im tray and tray cant clearing red colour in drone but update sofware dji
2021-12-6
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Newbie33
lvl.1
Flight distance : 2936 ft
United States
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I had the exact same problem with my Mavic Mini and Galaxy S9+.  Find "1621503481065-DJI-v1.4.2-210514-1006-48008-official-sec-android12beta", and install that first, then do an upgrade.  Worked for me.
2021-12-10
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Newbie33
lvl.1
Flight distance : 2936 ft
United States
Offline

I had the exact same problem with my Mavic Mini and Galaxy S9+.  Find "1621503481065-DJI-v1.4.2-210514-1006-48008-official-sec-android12beta", and install that first, then do an upgrade.  Worked for me.
2021-12-10
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