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DJI Air 2s will not connect to remote
999 2 2021-12-3
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CDPBGFL
lvl.1

United States
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Im sure this has been beat to death but..

Had drone about 2 months, flew it 2 days ago, worked fine. Performed update. now controller will not connect to.

Already spent 3 hours updating controller and drone on assistant. tried 3 cables, 2- 2021 Ipad 9th gen.. 1  i phone 11. no luck.

Removed app and reinstalled, no luck.

drone battery lights do not rotate in sequence when pushing to pair?  Controller lights do and audible beep is heard. Tried through camera view, pushing 3 buttons, etc..

Swapped SD card, no luck.

Any thoughts would be great and much appreciated.

Thank you.
2021-12-3
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djisuer_oe3Qxgxjw
Second Officer
Flight distance : 1029432 ft
Netherlands
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Does your phone connect to the controller? If so, in the DJI FLY app select 'connect to aircraft' to re-pair the controller to the drone. Make sure that your drone is in re-pair mode. To do this: power on the drone, when it's fully powered on, press the power button on the drone again for about 4 seconds. If all went well, both the drone and controller are in the re-pair mode.
2021-12-6
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Rrandall2828
lvl.1
United States
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Make sure the cable provided in the remote control & phone/laptop are plugged into the correct slot(s) because the ends will fit into the incorrect slot.
4-10 13:02
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