Nidge
Captain
United Kingdom
Offline
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Welcome to the s#/t show that is DJI support for Android.
When I purchased my Mini2 my two devices (Huawei P30Lite and Huawei M5Lite8) were on DJI’s list of recommended devices. Then DJI released V1.4.6 of the Fly APP and both of my devices no longer worked with the APP. I wasn’t alone as other Huawei users were experiencing the same problem. DJI very quickly fixed the issue… by deleting these devices, and other similar Huawei devices off the list. My fix for the solution was to roll back the APP to V1.4.2 and stop the APP from ever updating again.
DJI have a long history of running at the first sign of trouble. Back in 2014 they released a forced update for their Groundstation Hardware. This was so they could put hard coded NFZ’s. This prevented any operation within an 8km radius of a NFZ. The problem was that the nearly all of these NFZ’s did not exist in the real world. Many, if not all users complained and DJI admitted the oversight and a fix would be forthcoming. DJI’s idea of a fix was to drop all support for the Groundstation Hardware a few months later.
I would class myself as a heavy user of drones, I have close to 100 in my fleet, surprisingly only two of these are DJI and I will not use them now for any serious work as I can no longer trust the software to work. Sure, I’ve experienced issues with software from other manufacturers, but the difference is that they made these issues a priority to be fixed. DJI’s priority is, and always has been, to get as many units sold in the shortest possible time and worry about the inevitable issues once the money is banked. The Mavic 3 release is a perfect example.
Currently there are a very large number of users struggling with the Fly APP on modern flagship phones running Android 12. DJI’s public answer to this unforgivable issue is to tell those frustrated users to buy new phones/tablets. This is wholly ridiculous and unacceptable.
There was a time when DJI would enlist the help of users, to test and evaluate hardware and software in real world situations prior to their release. Along with regional support offices, and the teams that worked these offices, DJI have pretty much ceased this cooperative operation and instead now send prerelease units to their preferred list of YouTube "influencers". Have you ever noticed that these influencers never mention any issues, instead these come to light when those that have acquired the product post release do their own reviews. A classic case of Bait and Switch. |
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