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Rc Pro wont link to Mavic 3
3616 7 2021-12-10
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fans44e600aa
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United States
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So i bought the new air2s fly more combo (Rc Pro) deal from B & H photo here in the states and it came with the Rc Pro..  I also have a standard Mavic 3 as well.. The Rc Pro connects to the air2s however it won't link to the Mavic 3?  On B&H in the description it says compatible with Mavic 3.  What is the deal here?  Is this something that will be fixed in the future? or is this a different RC Pro than what is offered stand alone or with the mavic 3 cine combo?

2021-12-10
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NGC
Second Officer
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2021-12-10
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DJI Paladin
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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Kindly please note that the RC pro is only compatible with the DJI Mavic 3 series only. In this case, kindly please try to check the firmware of both components (Aircraft and RC) using the DJI Assistant 2, and please update the latest version and check if the issue persists. You may also refer to the tutorial below on how to properly link the DJI Mavic 3 to a remote controller. Thank you for your valued support.

2021-12-10
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Buzzyone
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I believe the RC Pro supplied with the Air 2S has modified firmware to allow it to work with the Air 2S. This firmware lacks the required bootstrap to switch RC firmware to allow it to work with the M3, or any other for that matter.

I suspect if you did manage to get it to accept the required RC firmware then it would be a one way trip and you won’t be able to, at the moment, go back to the Air2s with it.

The Standard M3 remote is the same remote across many DJI drones, from the Mini 2 onwards, when you use the fly App to change drones it changes the RC firmware to allow it to connect to the relevant aircraft.

Essentially the RC Pro lacks that ability at present.
2021-12-11
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DAFlys
Captain
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Seems like DJI mods dont know they are selling the pro controller with the Air2S now.
2021-12-11
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fans44e600aa
lvl.3
United States
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DAFlys Posted at 12-11 02:03
Seems like DJI mods dont know they are selling the pro controller with the Air2S now.

exactly!!  this is the RC Pro not smart controller v1. lol   

Won't link no matter what i've done.. Even had a dji support team member offer me to  send it in for testing..Dji assist support firmware on the pc says rc pro connected but shows no firware update or any other firmware to downgrade to
2021-12-11
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DAFlys
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fans44e600aa Posted at 12-11 06:03
exactly!!  this is the RC Pro not smart controller v1. lol   

Won't link no matter what i've done.. Even had a dji support to want me to send it in for testing...lol..

Its not going to work they are selling it with a different firmware version to the one they sell for the mavic 3.  Youre going to have to wait for an update.
2021-12-11
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DH_Pilot
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Or update to latest RC Pro firmware for M3 but then you will loose compatibility with Air 2s.
2021-12-11
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