I am in Iran and I recently bought this device.
I also saw in your group of members that many have this problem.
I have done all the steps suggested by you and your professional friends
But the problem was not solved.
I do not have access to your agency in Iran for repairs.
My work is also very important. Because I am a documentary filmmaker.

How do you think I can solve this important problem?

Hello there tajik70. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please post a short sample video showing the said issue for us to see and can assist you further? Thank you.