Hello! PLEASE HELP!
Today, the vertical axis has started to work unstable.
- At ~45 degrees begins shaking.
- Does not rise to the vertical position when turned on
- After the power is turned off, turns the phone up with the screen

What did I do:
1) Calibrated the gimble
2) Charged up to 100%
3) Tested on different phones: iphone xr, 11, 12. Poco x3 NFC - which is much heavier than the iphone.

it is not possible to solve the problem, please tell me what could be?
I attach a video with the problem.
Timecode
00:00-00:13 - Balancing the phone
00:13-00:24 - Does not rise to the vertical position when turned on
01:00-02:00 - 2 attempts to make a panorama. At ~45 degrees begins shaking.
02:18-02:29 - After the power is turned off, turns the phone up with the screen
https://www.youtube.com/watch?v=gmBRd2tw-fw

Hello there Proliant. I am sorry to know that you are having this issue with your DJI Osmo Mobile 3 and thank you for reaching out. After watching the video that you hav posted and have done several troubleshooting steps and still the issue persist. I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.