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DJI Account Issue
1241 3 2021-12-15
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T_Dawg2369
lvl.1

United States
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Hello. Before anything else, I want to say that I DO have my commercial license Part 107. I hope by expressing that, everyone will understand that I am aware of the rules and regs. I  live at the very end of a flight path of a small airport where I live.  When I fly, I have to get approval every 24hrs which is fine. OK  now when I go through the approval part, it tells me that I have to be logged in first? Then when I go to the settings option, it  shows that I AM logged in but I have to log out and back in before  it will give me approval? Does not seem normal



2021-12-15
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DJI Natalia
Administrator

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Hi there, we are deeply sorry to hear about the difficulties that you encountered. Please send us an email at flysafe@dji.com and provide us with more details, our corresponding team will help to check it.
2021-12-15
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
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DJI Natalia Posted at 12-15 22:57
Hi there, we are deeply sorry to hear about the difficulties that you encountered. Please send us an email at  and provide us with more details, our corresponding team will help to check it.

Please help me there

https://forum.dji.com/forum.php? ... p;extra=#pid2637619
2021-12-30
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DJI Wanda
Administrator
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Dong ZeYuan Posted at 12-30 07:13
Please help me there

https://forum.dji.com/forum.php?mod=viewthread&tid=257069&page=1&extra=#pid2637619

Hi, there. Sorry for your inconvenience. The link is invalid. We have forwarded your issue in another post with the same thread to our designated teams. Please know that.
2021-12-30
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