DJI Natalia
Administrator
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Hi Christian, if your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +, which extends your replacement service for one more year as well as prolonging the warranty period of your product.
Since DJI Care Refresh + provides a second year of after-sales services, DJI Care Refresh + cannot be purchased if you already purchased the 2-Year Plan of DJI Care Refresh.
DJI Care Refresh cannot be purchased repeatedly. Each DJI product can only be bound to DJI Care Refresh once. After using the service provided by DJI Care Refresh, if the product's serial number is changed, the provided product will automatically bind to the original product's DJI Care Refresh, and the original service and warranty period continues. Therefore, the original unit will no longer have a DJI Care Refresh Plan. Please do not re-purchase DJI Care Refresh for the replacement unit.
For more information about the DJI Care Refresh, please check this website: https://www.dji.com/service/djicare-refresh/info#faq
Hope this helps. If there are any other concerns, please feel free to let me know.
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