I just updated my iphone 12 pro max to ios 15.2. Now the Mimo app wont start. I have deleted it and reinstalled it still the same. I have re booted my phone no luck.

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Mimo application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-mimo ) . Thank you.

DJI Stephen Posted at 12-18 18:16
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Mimo application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-mimo ) . Thank you.

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I downloaded and reinstalled the app and now it is working.

Thank you

DJI Stephen Posted at 12-18 18:16
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to download the DJI Mimo application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-mimo ) . Thank you.

[view_image]

I just tried again, and now I get no network connection again. This is becoming a real pain. It looks like I will have to send it back to Amazon for a refund and buy another brand.

Thank you

Did the Apple version have a setting for the network frequency? I remember hearing that somebody with the same problem on Android had the same problem and had no network frequency setting in their version of Mimo, but when they removed that version and installed an earlier version that still had the setting, then changed it and updated Mimo, they got it to work. Not sure if that helps with iOS though.

Also, I have a thread of compatible and non-compatible phones with connection troubleshooting tips at https://forum.dji.com/forum.php?mod=viewthread&tid=235190. You could check the troubleshooting section of the thread and see if something over there could help you.

Good luck in your troubleshooting!

HGDC84 Posted at 12-30 07:12
Also, I have a thread of compatible and non-compatible phones with connection troubleshooting tips at https://forum.dji.com/forum.php?mod=viewthread&tid=235190. You could check the troubleshooting section of the thread and see if something over there could help you.

Good luck in your troubleshooting!

I have tried everything and can't get it to work. I am returning it to Amazon for a full refund and will buy another make.

fansdd1455dd Posted at 12-30 14:03
I have tried everything and can't get it to work. I am returning it to Amazon for a full refund and will buy another make.

OK, sorry to hear that. :-( Hope you will have better luck with your next device.