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Warranty & Active status
49947 26 2021-12-18
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fansb0f4290c
lvl.1
Flight distance : 100948 ft
Australia
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Hi Team

Can you please check warranty and activation status on DJI Air 2 Unit Serial No: 3N3BJ1601200VX ?

Thank you
TeeKay
2021-12-18
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DJI Natalia
Administrator
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Hi there, you can check the activation information via this website: https://service.dji.com/active/search by entering your device serial number (S/N).
The warranty period for a product starts on the day such product is delivered. Please check the Warranty Period of Main Parts via this website: https://www.dji.com/service/policy?site=brandsite&from=nav
Hope this helps. Thanks.
2021-12-18
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Maciejbis
lvl.1
Poland
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2023-11-6
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DJI Gamora
Administrator
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Hi, Maciejbis. Is there anything that we can help you with? Please let us know if you need assistance with your DJI device.
2023-11-6
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Service Sinarphoto
New
Indonesia
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1581f4xfxxxx007wc3j
2024-2-9
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DJI Susan
Administrator
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Hi there, you can check the activation information via this website: https://service.dji.com/active/search by entering your device serial number (S/N).
The warranty period for a product starts on the day such product is delivered. Please check the Warranty Period of Main Parts via this website: https://www.dji.com/service/policy?site=brandsite&from=nav

BTW, it is not recommended to post the SN in public. For your privacy, I've edited your comment.
2024-2-9
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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CAS-15181919-W2B5L1
2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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IMG_0143.jpeg
2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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IMG_0110.png
2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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IMG_0153.jpeg
2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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IMG_0142.jpeg
2024-2-21
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djiuser_z1P2wOL77UMv
lvl.1
Malaysia
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Rayuan clim terhadap unit
2024-2-21
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DJI Mindy
Administrator
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Hi there, may I ask if there is anything we can help you with? We notice that this case is under process. Do you have any inquiry?
2024-2-21
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djiuser_J5TMY80BYKhv
lvl.1
Flight distance : 866778 ft
United States
Offline

I’m having issues with my drone can you help me with that and if I can send you one and pay more for the new model?
2024-4-3
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

djiuser_J5TMY80BYKhv Posted at 4-3 12:57
I’m having issues with my drone can you help me with that and if I can send you one and pay more for the new model?

Sure. Would you please let us know more details about your inquiry? Thanks.
2024-4-3
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Joshewa McKeever
New
Canada
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1581F4XFC235V00738RY
2024-10-7
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Joshewa McKeever
New
Canada
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2024-10-7
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DJI Wanda
Administrator
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Hi, there
For checking Device Info, you can click to enter the Device Info Inquiry page and input the serial number of your device.
Link: https://repair.dji.com/device/Search?lang=en&re=ca
You can visit this link for further assistance: https://support.dji.com/help/con ... ;paperDocType=paper

2024-10-7
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Shankeydgi
lvl.1
India
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Please check warranty for 5RFZLBJ0053LWH
2024-10-13
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DJI Wanda
Administrator
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Shankeydgi Posted at 10-13 09:46
Please check warranty for 5RFZLBJ0053LWH

Hi there,
You can check the activation information via this website: https://service.dji.com/active/search by entering your device serial number (S/N).
The warranty period for a product starts on the day such product is delivered. Please check the Warranty Period of Main Parts via this website: https://www.dji.com/service/policy?site=brandsite&from=nav
Hope this helps. Thanks.
2024-10-13
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frank oconnor
New
United Kingdom
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DJI Gamora Posted at 2023-11-6 07:24
Hi, Maciejbis. Is there anything that we can help you with? Please let us know if you need assistance with your DJI device.

Sd card keeps telling me its malfunction all the time
2024-10-28
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DJI Tony
Administrator
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frank oconnor Posted at 10-28 04:14
Sd card keeps telling me its malfunction all the time

Hi there. Sorry to hear that. Could you please provide us with relevant error screenshots so that we can better help you? Thank you for your understanding and cooperation.
2024-10-28
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djiuser_nAPTeZ4fYAa4
lvl.1
Australia
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Hello, i want to check whether osmo pocket 3 is legit or not.
Serial number SWTZMBR002J353
Please do check for me
Thankyou
2024-12-16
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DJI Stephen
Administrator
Online

djiuser_nAPTeZ4fYAa4 Posted at 12-16 20:39
Hello, i want to check whether osmo pocket 3 is legit or not.
Serial number SWTZMBR002J353
Please do check for me

Hello there,

Thank you for reaching out with your inquiry. Could you kindly verify that the serial number you provided is correct? You may also check your device's information using this link: https://service.dji.com/device/search?lang=en&re=au

We appreciate your cooperation.
Thank you.
2024-12-17
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djiuser_3zyekYjxp2dw
New
Philippines
Offline

5wtzmb7002nt68
2024-12-17
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DJI Stephen
Administrator
Online


Hello there,

Could you please provide more details about any issues you might be experiencing while using your DJI product? You can also enter your product's serial number through this link to check the activation time and the status of the service plan: https://service.dji.com/device/search?lang=en&re=us

Thank you for reaching out to us, and we appreciate your support.
2024-12-17
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