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Mavic 2 Pro will not connect to controller post-crash.
302 4 2021-12-22
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miterkint
lvl.1

United Kingdom
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Welllll it happened as it does for all of us, I got a little too close to a tree and some stray branches brought me to the ground. It was about a 8 foot fall onto asphalt; after a quick physical inspection and only appearing to be some scratches here and there I decided to pack it up for the day.
2-3 weeks later I’m powering everything up to get some footage of my wife’s birthday party and all the sudden it’s not automatically connecting and the controller just says connecting constantly. I tried to use the button on the side of the drone and it wouldn’t light up at all. Controller and battery were both fully charged.
I do have care refresh if I need to activate it but I’m hoping it something either user error or with a minor fix. Any help or guidance is greatly appreciated.



2021-12-22
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hi!
You might be better off posting your question in the 'products' section of this forum.
That is way more active.
Just create a new thread here : https://forum.dji.com/forum-129-1.html and select the right category / subcategory.
2021-12-23
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Heres a link for the process to reconnect the controller.   https://www.heliguy.com/blogs/po ... t-remote-controller
2021-12-23
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DJI Stephen
DJI team
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Hello there miterkint. I am sorry for the trouble this has caused and thank you for reaching out. Since there was a crash that happened to your DJI Mavic 2 Pro and now you are having this issue with the said DJI Drone. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do there best help and give out the best resolution for this issue. Again, I am sorry for this trouble and thank you.
2021-12-23
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miterkint
lvl.1

United Arab Emirates
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Welllll it happened as it does for all of us, I got a little too close to a tree and some stray branches brought me to the ground. It was about a 8 foot fall onto asphalt; after a quick physical inspection and only appearing to be some scratches here and there I decided to pack it up for the day.
2-3 weeks later I’m powering everything up to get some footage of my wife’s birthday party and all the sudden it’s not automatically connecting and the controller just says connecting constantly. I tried to use the button on the side of the drone an https://omegle.onl/ d it wouldn’t light up at all. Controller and battery were both fully charged.
I do have care refresh if I need to activate it but I’m hoping it something either user error or with a minor fix. Any help or guidance is greatly appreciated.


issue got solved
2021-12-26
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