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Account Issue
971 8 2021-12-31
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

Hallo There

I can't see my Mini 2 Icon in my Profile.

Please Help.
2021-12-31
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DJI Susan
Administrator

Offline

Hi there, Mini 2 will be displayed when it meets the below criteria:
1. The activation account of the aircraft is the same as your forum account;
2. The flight record of the aircraft has been synced to the same forum account.
Please provide your serial number to me if you confirmed that the activation account is the same and the flight record has been synced to the cloud, thank you.
2021-12-31
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

DJI Susan Posted at 12-31 05:40
Hi there, Mini 2 will be displayed when it meets the below criteria:
1. The activation account of the aircraft is the same as your forum account;
2. The flight record of the aircraft has been synced to the same forum account.

Do you need the Aircraft SN or the Flight Controller SN?
2021-12-31
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

Dong ZeYuan Posted at 12-31 05:46
Do you need the Aircraft SN or the Flight Controller SN?

Aircraft SN: 3Q4CJ9J3A39R26

Flight Controller SN: 3NZCJ9K014676F
2021-12-31
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

DJI Susan Posted at 12-31 05:40
Hi there, Mini 2 will be displayed when it meets the below criteria:
1. The activation account of the aircraft is the same as your forum account;
2. The flight record of the aircraft has been synced to the same forum account.

Aircraft SN: 3Q4CJ9J3A39R26

Flight Controller SN: 3NZCJ9K014676F
2021-12-31
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Dong ZeYuan Posted at 12-31 06:45
Aircraft SN: 3Q4CJ9J3A39R26

Flight Controller SN: 3NZCJ9K014676F

Upon checking, this aircraft is not activated by your forum account, therefore, the icon will not be displayed in your profile. You may log into the activation account for further confirmation.
2021-12-31
Use props
Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

DJI Mindy Posted at 12-31 19:49
Upon checking, this aircraft is not activated by your forum account, therefore, the icon will not be displayed in your profile. You may log into the activation account for further confirmation.

Okey, thanks for helping.
2021-12-31
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Dong ZeYuan Posted at 12-31 20:12
Okey, thanks for helping.

You're welcome. Happy New Year!
2021-12-31
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Dong ZeYuan
Second Officer
Flight distance : 57060 ft
United States
Offline

DJI Mindy Posted at 12-31 20:21
You're welcome. Happy New Year!

You too.
2021-12-31
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