Order error
1354 4 2022-1-1
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Dong ZeYuan
lvl.4
Flight distance : 57060 ft
United States
Offline

I already ordered a DJI FPV Drone. And it still has not arrived. I also do not know where it is at the moment. Does anyone have any idea why. I have not received an email either.

Please help.

2022-1-1
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. Would you please tell us your order number or other reference numbers you used to place the order? LIke your email and phone number. You may send us through PM. We will check your order and forward it to our designated teams. Thanks!
2022-1-1
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Dong ZeYuan
lvl.4
Flight distance : 57060 ft
United States
Offline

DJI Wanda Posted at 1-1 18:32
Hello, there. Sorry for your inconvenience. Would you please tell us your order number or other reference numbers you used to place the order? LIke your email and phone number. You may send us through PM. We will check your order and forward it to our designated teams. Thanks!

Thanks. I will send you through PM.
2022-1-1
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Dong ZeYuan
lvl.4
Flight distance : 57060 ft
United States
Offline

DJI Wanda Posted at 1-1 18:32
Hello, there. Sorry for your inconvenience. Would you please tell us your order number or other reference numbers you used to place the order? LIke your email and phone number. You may send us through PM. We will check your order and forward it to our designated teams. Thanks!

I have sent you the Order number.
2022-1-1
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DJI Wanda
Administrator
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Dong ZeYuan Posted at 1-1 19:18
I have sent you the Order number.

Hello, there. Thanks for your reply. We have checked your order number. We found that the order is placed on 1/2 2022 (GMT+8). Being noticed that you said your order has been placed for over 2 weeks, would you please double-check the order number and tell us your feedback?  In addition, the order we checked is pending now. Once you consent to the payment, we will arrange the shipment for you as soon as possible. Please kindly know that.
2022-1-1
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