Obtained auth from FAA to fly in a locked zone. I applied to unlock an area by drawing a circle around it on the DJI Geo unlock zone page. After submitting I receive a message saying this:

[color=rgba(0, 0, 0, 0.65)]The flight controller's serial number is incorrect, please connect the drone with the app, go to DJI GO 4 > General Settings > About >Flight Controller SN to check the number. Please re-submit.
[color=rgba(0, 0, 0, 0.65)]


I connedted everything and entered the number on the Smart controller screen and I keep getting rejected. Please help, thank you!

Hi! You might be better off posting your question in the 'products' section of this forum.  That is way more active.    -   https://forum.dji.com/forum-129-1.html

DAFlys Posted at 1-4 00:36
Hi! You might be better off posting your question in the 'products' section of this forum.  That is way more active.    -   https://forum.dji.com/forum-129-1.html

Done, Thank you.

djiuser_3SwfwwiewOp5 Posted at 1-4 10:40
Done, Thank you.

No probs sir.