Have FAA auth, Geo zone unlock says I have an invalid remote ID
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djiuser_3SwfwwiewOp5
lvl.2
Flight distance : 407592 ft
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Obtained auth from FAA to fly in a locked zone. I applied to unlock an area by drawing a circle around it on the DJI Geo unlock zone page. After submitting I receive a message saying this:

The flight controller's serial number is incorrect, please connect the drone with the app, go to DJI GO 4 > General Settings > About >Flight Controller SN to check the number. Please re-submit.



I connedted everything and entered the number on the Smart controller screen and I keep getting rejected. Please help, thank you!



2022-1-4
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djiuser_3SwfwwiewOp5
lvl.2
Flight distance : 407592 ft
United States
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Problem was Fixed!
2022-1-4
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Mobilehomer
First Officer
Flight distance : 18150351 ft
United States
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How was it fixed?
2022-1-4
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Just a bit curious.  How were you able to fix the issue?
2022-1-4
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djiuser_3SwfwwiewOp5
lvl.2
Flight distance : 407592 ft
United States
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Found the correct number to enter from the SC.
2022-1-4
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DJI Stephen
DJI team
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Hello there. Good day and I am sorry for the trouble this has caused before and it is great to know that you were able to rectify the said issue and for giving out how you have fixed the said issue. Have a safe and a happy filming always.  
2022-1-4
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