Hello there TLO. I am sorry for the trouble this has caused and thank you for reaching out. If you need to use your DJI Osmo Mobile 2 you need to download the DJI Go ( https://www.dji.com/downloads/djiapp/dji-go-3 ) application. In addition kindly please refer to the list below showing the recommended mobile devices for the DJI Osmo Mobile 2. Thank you.