DJI Paladin
Administrator
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Hi there. We're deeply sorry for this inconvenience. Kindly please try the following troubleshooting steps below and see if this rectifies the issue:
Troubleshooting Steps:
1. Please check whether the firmware of the DJI Pocket 2 is the latest version. If not, it is recommended to update the firmware and try linking again.
2. Please open and close the charging case again to check whether the indicator on the charging case lights up. If it does not light up or the indicator blinks red quickly three times and then goes out, it indicates that the charging case has insufficient power. Please charge the charging case.
3. After placing the DJI Pocket 2 in the charging case correctly, manually close the charging case and check whether the indicator is in breathing status. If it is, it means it has been charged normally.
4. Please make sure that there is no debris on the contacts of the DJI Pocket 2 and the charging case. You can wipe it clean with alcohol before installing and charging. |
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