Hello everyone,

I just bought a Pocket 2 and have been testing it out this week. I'm having some trouble witht the audio. I'm getting what sounds like constant electronic interference noise while using the built-in mics. It's like a low level distortion or rumble in the background. If I'm recording something loud it's not noticeable, but the moment I stop talking or the sound stops...there it is...it loud enough to render the audio unusable.

I have the automatic gain and wind reduction turned off, sound levels set to "moderate." I'm not covering up any of the mics with my fingers and my environment is not overly noisy. I have the creator combo, so the do-it-all handle is attached but I'm not using the wireless mic. At this point if the built-in mics don't work I don't know that I'll even get to it.

Anyone have any help you could offer? I'm still within the return window so trying to decide if I need to send it back. I like the other features well enough that I'd like to keep it, but bad audio is a deal-breaker for me.

That's not a question which can be answered without a sample of what you are referring to.

I bought a used P2 and have been using it for quite some time.  I'm not getting any of the noise you are referring to from the built in mics.  

Maybe post a video showcasing the audio issue you are having and somebody may well be able to help.  Hope you get it worked out as the P2 is a great little device.

Hello there jlmorgan84. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please post a short sample video with the said audio for us to be able to assess and can give out the best solution for this issue. Thank you.

With your observations in mind, I took my P2 along the quiet canal through the local countryside, and recorded some speech with pauses inbetween, just using the default settings, internal mic, and the P2 on its Do-it-All handle at about arm's length.  Apart from the continuous ambient noise (low background sounds from the countryside) no unexpected noise is audible. I've not yet used the external mic at all.

Can you share an example?

Thanks everyone for your help, and sorry for taking so long to reply. Below is a link to a few seconds of footage of a local church service filmed with my Pocket 2. Listen to the oscillating buzzing/humming noise in the background.

https://youtu.be/k1CsqKsHkfk

fansb429a24e Posted at 2-13 10:13
Thanks everyone for your help, and sorry for taking so long to reply. Below is a link to a few seconds of footage of a local church service filmed with my Pocket 2. Listen to the oscillating buzzing/humming noise in the background.

There is indeed some noise but doesnt look like interference instead it looks some machine or elecronic product is making that ambient noise in the enviroment which the pocket 2 camera is recording. I have this noise too when I am in silent area but close to electronic devices.

Ranjan Posted at 2-13 17:23
https://youtu.be/k1CsqKsHkfk

There is indeed some noise but doesnt look like interference instead it looks some machine or elecronic product is making that ambient noise in the enviroment which the pocket 2 camera is recording. I have this noise too when I am in silent area but close to electronic devices.

Thanks for your help. The buzz/hum isn't present in the environment in this clip. I get it to varying degrees in every clip I film with my Pocket 2.  The only electronics present are my Pocket 2 and android phone (which is controlling the camera through the Mimo App)

I know your pain. I have tried using a wireless system with it. A good expensive one at that. I have had success with using a lav mic, but that is about it.

If you could now post a sample from a closed, silent room it would then be possible to compare the two unrelated samples and identify what noise is present in both.

exactly the same problem here. did you figure out what it is and what causes it? any solutions?

i didn't heard any sound from my p2 after updated V 01.03.00.10.

i got more noises when i connected DJI external mic. Please do need full.

Hi Mate, i'm having same issues like i didn't heard any sound from my p2 after updated V 01.03.00.10.  i got more noises when i connected DJI external mic. And I have the creator combo too.

Same issue here, I'm using pocket 2 with no do-it-all handle and no external mic attached.

Audio settings are:
Channel - stereo
Volume - max
Wind noise reduction - off
Directional audio - all

Firmware: 01.03.00.10
Camera firmware: 0.00.00.01 01.30.54.86

Below are 2 samples in the exact same env, one having clear sound which turns into noise right at the end, and one having constant noise issue.

https://www.youtube.com/embed/Y3qCiHMNtuY (at the end)
https://www.youtube.com/embed/ToVrHNzAe8c (constant)

Any help appreciated.

Hmmm.  The first sample is mono until the noise appears at the end - at which point the sound becomes stereo.  If that happened without any other known reason, I would atttibute it to some kind of hardware defect.  The second sample is stereo, with the noise, throughout but it sounds to me as if the stereo image is somewhat unbalanced - again, seems like a defect in this particular camera.  But see what others (including hopefully DJI) have to suggest.