Smart Controller cannot update
438 3 2022-1-10
Uploading and Loding Picture ...(0/1)
o(^-^)o
Fishhiker
lvl.2

United States
Offline

I have the original Smart Controller and when I check for updates it just sits and says checking for updates . When I use the DJI Assisatant it does not find the controller ..just says charging level is low I'm on ver 1.0.880
I am connected to Wi-Fi
My air 2 did update
2022-1-10
Use props
dr6583
Second Officer
Flight distance : 490627 ft
United States
Offline

Not 100%, but try the DJI Assistant 2 "Consumer Drone Series" version.  IIRC last update I did was with this.
2022-1-10
Use props
JohnDG
Second Officer
Flight distance : 1097270 ft
Malaysia
Offline

Get the latest Assistent 2 for mavic from the DJI website https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic

See that the battery of your Smart Controller is charged (a low charge wouldn't let you install a firmware update)

Use the original charging cable that came with the SC. If you are not using the original cable, see that you got a fully wired (data) USB cable, not just one for charging.
Try to use a different USB port on your computer. There are a lot of USB standards and even thou they look the same, different USB ports can use different standards and chipsets.
2022-1-11
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to confirm what DJI Assistant 2 version are you currently using? Kindly please try to use the version specifically for the DJI Smart Controller to see if the issue persists. Please refer to the link below. Thank you.

https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic
2022-1-13
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules