Hi there,
New DJI user here.

Has anyone here ever had this issue ? Take a look at my pictures.

Live Feed

Thank you.

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are suing please and Kindly please check if the firmware of your new DJI Mini 2 is up to date as well? Kindly please keep us posted for further assistance. Thank you.

DJI Stephen Posted at 1-16 20:09
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are suing please and Kindly please check if the firmware of your new DJI Mini 2 is up to date as well? Kindly please keep us posted for further assistance. Thank you.

Thank you for the reply,
I'm currently on all DJI latest firmware.
RC
Drone
DJI Fly app.

I'm using a Oneplus 9 which is a very good phone also can this be a coincidence and just be ocusync latency causes the live feed to look like that ?

Put an SD card in the drone and see if the images recorded there are affected.

DAFlys Posted at 1-17 01:05
Put an SD card in the drone and see if the images recorded there are affected.

No it wasn't.

This is a common issue with ocusync, when there is interference ?

djiuser_UKE7PGvgPR7W Posted at 1-17 01:19
No it wasn't.

This is a common issue with ocusync, when there is interference ?

By using the SD card you always get the best quality images and you rule out this issue being interference.

DAFlys Posted at 1-17 01:27
By using the SD card you always get the best quality images and you rule out this issue being interference.

Why the issue goes away if I insert an SD card ?
It think this has to do with Ocusync right ?

djiuser_UKE7PGvgPR7W Posted at 1-17 01:41
Why the issue goes away if I insert an SD card ?
It think this has to do with Ocusync right ?

The best images and video are always recorded to the SD card in the drone,  the version on the phone is just a cached loq quality version;

DAFlys Posted at 1-17 04:55
The best images and video are always recorded to the SD card in the drone,  the version on the phone is just a cached loq quality version;

This will help you understand my issue more.
I didn't record , just was viewing from my phone and somehow these got up on my screen.

are they normal? ( let's say videos from SD cards worked properly ) then what is this problem called ?

Thank you so much.

https://www.youtube.com/watch?v=OyfKxMoBzmI&ab_channel=MichaelMyers

djiuser_UKE7PGvgPR7W Posted at 1-17 05:09
This will help you understand my issue more.
I didn't record , just was viewing from my phone and somehow these got up on my screen.

That could be a faulty camera or ad software on your phone,  the android phones have a lot of bugs these days.   I you put an SD card in the drone as its intended to be used this will tell you if the drone is faulty or the app.

DAFlys Posted at 1-17 05:14
That could be a faulty camera or ad software on your phone,  the android phones have a lot of bugs these days.   I you put an SD card in the drone as its intended to be used this will tell you if the drone is faulty or the app.

I will try to notice it again, if it does I will record and check the video.

if the video is fine, it will be a software issue right ?

Someone told me it could be ocusync losing connection or something like that.

djiuser_UKE7PGvgPR7W Posted at 1-17 05:18
I will try to notice it again, if it does I will record and check the video.

if the video is fine, it will be a software issue right ?

Ocusync is digital so typically pixelation or breakup happens not weird colours.   Thats more often a fault in the drone.

DAFlys Posted at 1-17 05:21
Ocusync is digital so typically pixelation or breakup happens not weird colours.   Thats more often a fault in the drone.

I guess I'll have to test it again to see.

This guy said he fixed it by replacing his phone and didn't happen again.

https://www.youtube.com/watch?v=2eaMosVwyOw&t=21s&ab_channel=tritoknpik


He also said  The video recorded on the SD card is ok.

djiuser_UKE7PGvgPR7W Posted at 1-17 05:26
I guess I'll have to test it again to see.

This guy said he fixed it by replacing his phone and didn't happen again.

It could easily be a bug with the fly app on android,  theres plenty of issues especially with android 12.  But if the images/video are ok on the SD card at least you will have the best results.   It is after all a bit pointless having a flying camera without a memory card in it.

DAFlys Posted at 1-17 05:47
It could easily be a bug with the fly app on android,  theres plenty of issues especially with android 12.  But if the images/video are ok on the SD card at least you will have the best results.   It is after all a bit pointless having a flying camera without a memory card in it.

Thank you for helping me out.

I confirmed with another guy as well the same problem.

https://youtu.be/Hk0itduBQk4?t=855

Everything is ok on the SD card.

Either a phone issue ( mine is a oneplus 9 ) so it doesn't seem that way.
Cable USB C or it can be a coincidence that happens sometimes to all people.
It can also be ocusync ( yes I know you said it cannot be )

djiuser_UKE7PGvgPR7W Posted at 1-16 22:12
Thank you for the reply,
I'm currently on all DJI latest firmware.
RC

Hi there. Thank you for the reply and for these information. Kindly please fly your DJI Mini 2 to a different location with less interference to see if the issue will still persist? The said DJI drone might have picked up magnetic interference on the ground, and you took off from close to a buildings with rebar concrete metal objects on it. In addition, please make sure that the antennas are pointed toward the aircraft for optimal transmission. Thank you.