DJI Paladin
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John Duffy Posted at 1-24 09:48
Hi thanks for the reply
One of the first things I did was reinstall the app. the lines are on the original files photo and video.Video
Thank you for your response. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding. |
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