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Volume Not Sufficient on DJI RC PRO
639 13 1-25 20:01
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Mavic 3 Raptor
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Hello,
I am a long time user of DJI products and, prior to the Mavic 3, I have been using your Smart Controller with my Mavic 2 Pro for years, so I am extremely familiar with the controller and its settings...especially the volume settings.

Upon purchasing the Mavic 3, I opted to also purchase a DJI RC Pro.   The contoller itself is surprising lighter than the Smart Controller...not saying this is a good or a bad thing, just something I noticed.

However, there is one thing that I am really asking DJI to investigate and hopefully improve with firmware updates for the DJI RC PRO.   The Volume on the RC PRO is SIGNIFICANTLY lower than that of the Smart Controller.  Again, I am well aware of how to increase the volume of the RC PRO and I have it set at MAX volume, but the Smart Controller is at least 2x louder than the RC Pro.  I actually appreciate that the Smart Controller can go very loud when the DJI FLY app is making statements like "The HomePoint has been updated, please check it on the map" or "takeoff".   There is very good volume in the Smart Controller, so that I can actually lower it just a bit...i.e. there is sufficient sound margin.

HOWEVER, the DJI RC Pro is way way way too quiet when making these very important announcements, even when the volume is turned all the way up.   If I use the standard controller that came with the Mavic 3 with my Android Smart phone, the volume of the phone completely blows the volume of the RC Pro out of the water.

Can someone from DJI please let me know if there is any way that a firmware update can be made to increase the volume potential of the RC Pro or did DJI (and please I really hope this isn't the answer for an $1200 controller) cheap out on the speaker and/or the volume ASIC of the controller and you are not able to get any more volume out of the hardware?

I am truly hoping you didn't use cheap components on such an expensive device and you can make a software adjustment to get the full potential volume out of the controller.

Please let me know!
~Mavic 3 Raptor
1-25 20:01
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DJI Gamora
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Hi, there. Thank you for your feedback. I’ll transfer your concern to our engineer and hope we could provide more choices to optimize the usage of the RC Pro.
1-25 20:23
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Mavic 3 Raptor
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DJI Gamora Posted at 1-25 20:23
Hi, there. Thank you for your feedback. I’ll transfer your concern to our engineer and hope we could provide more choices to optimize the usage of the RC Pro.

Thank you, I very much appreciate that!
1-25 21:57
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DJI Gamora
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Mavic 3 Raptor Posted at 1-25 21:57
Thank you, I very much appreciate that!

You're welcome. If you have any other issue, please feel free to contact us.
1-25 23:30
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Mission XR
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I agree but only able to compare to my phone with Fly on a mini RC. I cannot hear the notifications due to the speaker being on the back of the RC Pro and the volume is much lower than my phone.
Maybe an ear phone jack? I mentioned this in a chat with tech support and they said they would pass it along. I would imagine if our phones can produce this decibel level then DJI should be able to do this also.

Another issue I experience on any device is the transition lenses on my glasses. Although the RC Pro has 1,000 nit brightness I have to wear "cheaters" that won't self darken. They are great glasses for fishing but not so much using for flying drones.......
2-15 14:28
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Mavic 3 Raptor
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Just pinging DJI moderators again on this one.  Do you know if this volume increase is possible with the RC Pro?  Again, I'm specifically referring to the audibles like "The HomePoint has been updated, please check it on the map".
3-29 09:25
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ReproRetro
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Australia
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Too quiet for me too, as I have hearing impairment. The the standard controler I was able to plug earpones into my phone. But there is no jack socket on the RC Pro
4-13 02:37
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AJ squared away
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I did notice the low volume  but thought it was my hearing , glad to know someone recognized it needs to be heard for safety
4-16 07:47
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Mavic 3 Raptor
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PING.......DJI representative.....can you please provide us an update on this one?
4-16 08:52
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jnjholding
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I agree, the volume is too low. I was actually searching for an aftermarket solution to this. A sound tunnel that can snap onto the back of the controller that channels the sound under the controller, and then directs it up to you from the bottom.... I haven't found anything so far.
5-5 09:57
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Mavic 3 Raptor
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PING.............I'm hearing crickets....where did the DJI reps go?...... Hello DJI representative.....can you please provide us an update on this one?
5-19 16:38
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Stingfello
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Mavic 3 Raptor Posted at 5-19 16:38
PING.............I'm hearing crickets....where did the DJI reps go?...... Hello DJI representative.....can you please provide us an update on this one?

It's actually slightly heavier than the SC.  Just sayin.
5-19 17:26
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Suren
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Mavic 3 Raptor Posted at 5-19 16:38
PING.............I'm hearing crickets....where did the DJI reps go?...... Hello DJI representative.....can you please provide us an update on this one?

When they have no answer for you, this is what you will get - Dead Silence.
5-19 20:57
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Mavic 3 Raptor
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Stingfello Posted at 5-19 17:26
It's actually slightly heavier than the SC.  Just sayin.

That's interesting.   I swear the Smart Controller feels heavier in my hands than the RC Pro....but specs support your comment:





My comment about the volume, however, still stands
6-3 09:07
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