Hello..I have a problem with the new update..When I update the DJI fly now it's overheating.how can you help me guys..thanks

Turn off battery charging,  it can often cause the phone to overheat.

Hi there. Thank you for reaching out. Can you please try the suggestion of DAflys on his response above to see if the issue persists? Also, may I please ask what mobile device are you using? Please keep us posted. Thank you.

For clarity, what is overheating, the drone or your phone?

What's overheating?  Drone or mobile device?  

If the drone is turned on, it will not fly, it will heat up. It is normal, it is cooled with air, among other things, which are generated by the propellers during operation. When I turned on the drone to check its settings and it did not fly, it was also heating up quite a bit.

DJI Paladin Posted at 1-30 05:57
Hi there. Thank you for reaching out. Can you please try the suggestion of DAflys on his response above to see if the issue persists? Also, may I please ask what mobile device are you using? Please keep us posted. Thank you.

Hello..thanks for your response ..I appreciate it..I use Xiaomi mi 9..but my phone is not overheating.. I noticed yesterday I tried to fly and it's ok..I think it will overheat  when  it's not fly ..thanks again..

djiuser_kaOEMQ4dd3OC Posted at 1-31 06:16
Hello..thanks for your response ..I appreciate it..I use Xiaomi mi 9..but my phone is not overheating.. I noticed yesterday I tried to fly and it's ok..I think it will overheat  when  it's not fly ..thanks again..

Thank you for your response and we're glad that you have already managed to figure out the issue. Yes, it is normal that the app will normally send you a message if the aircraft is turned on for a long time without flying it. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.

Hello does anyone from DJI actually read these posts?

My DJI Mini 2 arrived today, signed up to the DJI Care Refresh also so waiting on my letter now with the activation code.

Im VERY concerned about this drone however.  I popped a fully charged battery into it.  Placed it down on the counter connected it all up and downloaded the firmware updates etc etc qnd the thing felt like it was going to catch fire.  I saw a few comments stating the wind cools it down when flying etc etc but it was sat for no longer than 10 mins and the DRONE was stupidly hot and smelt of warm plastic etc...

Is this merely crap product design or do you guys think I should return it and get a replacement?  I'm probably going to be contacting them regardless but anyone else have this issue?

Thanks in advance.

EDIT:  It's down to the crap product design from what I've read online.   Not impressed tbf I'll just stick a USB PC fan under it next time I need to do updates.  Bad Design DJI tut tut...

djiuser_NLpGkTqvgm7G Posted at 2-17 17:04
Hello does anyone from DJI actually read these posts?

My DJI Mini 2 arrived today, signed up to the DJI Care Refresh also so waiting on my letter now with the activation code.

Yes, and if you paid attention to the numerous posts here on the subject, you would know that in order to keep the <250g weight, the drone is primarily cooled by the air going over/through it while flying.

A lot of heat while it is just sitting there doing updates is actually normal. Most people just sit it in front of a fan while doing the update.

blue_canyon21 Posted at 2-17 19:04
Yes, and if you paid attention to the numerous posts here on the subject, you would know that in order to keep the

A second or perhaps a third for Blue_canyon21's post.

djiuser_NLpGkTqvgm7G Posted at 2-17 17:04
Hello does anyone from DJI actually read these posts?

My DJI Mini 2 arrived today, signed up to the DJI Care Refresh also so waiting on my letter now with the activation code.

They may read the post but they only answer the convenient one's

i use this

I put my MINI in the freezer while updating, never had any problems with ovverheating, only bad connection when the lid is closed    [ it`s a joke ofcourse. never had any overheating ]

JJB* Posted at 2-19 09:17
I put my MINI in the freezer while updating, never had any problems with ovverheating, only bad connection when the lid is closed

I've never gone that far but I have put a bag of peas wrapped in a towel on top of it before.

JJB* Posted at 2-19 09:17
I put my MINI in the freezer while updating, never had any problems with ovverheating, only bad connection when the lid is closed

I only update on cold, rainy and stormy days, let it sit outside and never got any link issues due Occusync.
So the last stormy days have been perfect.

blue_canyon21 Posted at 2-19 11:31
I've never gone that far but I have put a bag of peas wrapped in a towel on top of it before.

sorry, see #23 again

Was there some messages stating that with the latest update, that lets you adjust the abilities of the engines, the engines DO get hotter?
That is one thing that has stopped me from updating..

HI,
I couldn’t find an appropriate set of postings to address my issue.

Mini 2 + Samsung S7
I haven’t used my mini for several months. My old S7 (galaxy) took a nose dive, I purchased a new (old stock) one solely to use with the mini2 and loaded the Go Fly app. Everything worked as I had hoped except the phone starts out warm and gets so hot that the video jerks, the screen goes blank, etc. I have read that this has been occurring for ten years now. I would assume that the newer version of the Go Fly app is causing this overheating.
Is there a solution?

wj

Try an older version, google DJI apk and you should find a host site for older versions.
However I have a sneaking suspicion you might have a dying battery in the phone, how long does a full chargef the phone's battery last.

I have had an S6 with very 12 . something on it and from memory there was no problem but I have gone back to an older version.

Sean-bumble-bee Posted at 5-2 05:47
Try an older version, google DJI apk and you should find a host site for older versions.
However I have a sneaking suspicion you might have a dying battery in the phone, how long does a full chargef the phone's battery last.

The new s7 phone has no sim, used only for the mini. It charges to 100%, not certain how to test battery.
My old s7that 'died'... actually that was a battery failure...I replaced that battery, it also will be used only with mini. Yesterday I installed new sw for the drone...will explore this weekend (if it quits raining) and determine if the same overheating occurs with with either or both phones.
wj

wymjym Posted at 5-2 06:57
The new s7 phone has no sim, used only for the mini. It charges to 100%, not certain how to test battery.
My old s7that 'died'... actually that was a battery failure...I replaced that battery, it also will be used only with mini. Yesterday I installed new sw for the drone...will explore this weekend (if it quits raining) and determine if the same overheating occurs with with either or both phones.
wj

not certain how to test battery.

CHarging the battery to 100% and then seeing how long it takes to run flat seems a reasonable way of testing the battery to me. As batteries age they seem to run flat more quickly than when they were new..

Sean-bumble-bee Posted at 5-2 07:20
not certain how to test battery.

CHarging the battery to 100% and then seeing how long it takes to run flat seems a reasonable way of testing the battery to me. As batteries age they seem to run flat more quickly than when they were new..

okay, just turned both of them on...will check later on today.
wj

wymjym Posted at 5-2 08:31
okay, just turned both of them on...will check later on today.
wj

Whelp…
Neither phone was used, rather simply turned on and sitting.
The old s7 with the new battery and a lot of apps went from 100% to 58% over a 20 hour period.
The new s7 (no sim) with very few apps went from 100% to 88% over the same 20 hour period.

The last time I flew I used the ‘old’ s7 and it overheated tremendously, blank screen etc. Over the past several years it always performed without issue.
Does the reported battery drop imply that is the issue? Or look elsewhere?
wj

wymjym Posted at 5-3 06:09
Whelp…
Neither phone was used, rather simply turned on and sitting.
The old s7 with the new battery and a lot of apps went from 100% to 58% over a 20 hour period.

and after one more day...I removed many apps from the original s7, charged to 100%, turned on and after 14 hours it went from 100% to 70%
the new one, sans sim went from 100% to 90%.
I guess the original one's battery is at least one of the issues.
When it quis raining I'll play with the new s7 and mini2 and report back.
wj

Update 5.07.24
I tried using the old phone again and it got so hot it was hard to hold.
I then used the new phone and while it does get warmer than I remember the original setup several years ago it was alright. Definitely warmer tho. With everything updated it takes longer for the controller+phone+drone to sync up. My signal gets weaker over a shorter distance. I am certain of all the above and I wonder if the phone had a sim and was connected to a carrier if any of these characteristics would change (for the better).
Any thoughts?
wj