Ewa i Piotr
lvl.4
Flight distance : 1288776 ft
Poland
Offline
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My Mavic Mini lost connection and tried to return home - hitting the rock. Ok, my fault - I didn't set RTH attitude high enough. I found the wreck - no camera, broken arms, but card was ok, accu probably also good. I had DJI Care for two years. Unfortunately, last one ended a little ove two weeks ago, so - no DJI Refresh Care. I contacted the service asking for assistance. Service asked me to send the drone to assigned repair center in Hungary. Sending took few days (I send with regular post), then thing accelerated - the damage was assessed by service, they offered me repair (replacement of one arm, cover, gimbal with camera and some cable) for 113 euro (including shipping). I accepted, paid and in few days I got the drone back. Well, in fact, it was not repaired - it was replaced with fresh new Mavic Mini, with all stickers. I'm very happy, as I got more than expected. Many thanks to DJI service team!
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