thirald
lvl.1
Flight distance : 131713 ft
France
Offline
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DJI Paladin Posted at 2-5 15:43
Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind understanding.
Thank you for your answer,
Indeed, I do not understand for the battery has dropped while I bought the drone on November 19, 2021
The links you have passed give me an error ERROR 404 |
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