DJI Stephen
DJI team
Offline
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we know if you are receiving any error message on the DJI Go 4 application when this is happening? Just a reminder that battery swelling is basically caused by to much heat, vast changes in temperature and/or moisture getting into the battery itself. Batteries should be stored at a constant temperature of around 20 to 25c when not in use and kept away from direct sunlight, damp, water etc. In addition please do not fly your DJI drone with swollen batteries this might lead to an accident during the flight and can cause damages. Thank you. |
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