Hi friends
I have a problem with my drone, it saw maximum flight altitude reached at about 7meters once it comes up, am unable to ascend the drone
I also noticed that the satellite icon is not activated, its faded

Do you have an idea of why this is so and a solution please?

I would be glad to learn from us all

Hello, there. Sorry for your inconvenience. Would you please check your local altitude and change to another open and outer place to try again?

Ok, please what do you mean by local altitude?

If it's my default altitude I changed that already to about 8000 or so

DJI Wanda Posted at 2-8 17:21
Hello, there. Sorry for your inconvenience. Would you please check your local altitude and change to another open and outer place to try again?

Ok, please what do you mean by local altitude?

If it's my default altitude I changed that already to about 8000 or so

Wunmi Posted at 2-9 00:28
Ok, please what do you mean by local altitude?

If it's my default altitude I changed that already to about 8000 or so

Sorry for your confusion. We would like to know the altitude of the location where you live now.  

Hi friend

Your current altitude
354 m
Based on your current location with an accuracy of 3.4 km and a resolution of 30 m

That's my current altitude

Wunmi Posted at 2-14 07:49
Hi friend

Your current altitude

Hi, there. Could you tell me the model of the drone and the firmware version of the App? Thanks.