I have a mavic 2 PRO...it is no working with my new samsung A33 android 12..so what to do....also not working with update DJI Go 4 APK

I have xiaomi Poco f3 with miui 13 android 12 and I cannot use the DJI go 4 app. I tested different versions of APK but nothing is working. Does anyone found any solution? DJI this is unacceptable, I cannot use my drone nearly a year. You must find a solution or compensate me.

Still no working app. Is there any working version go app for Xiaomi?

nyo Posted at 4-8 11:34
Still no working app. Is there any working version go app for Xiaomi?

Hi there. We're sorry for the inconvenience. Have you tried installing the app from the official website? If not yet, kindly install it from this link. If this does not, please confirm the DJI drone you're using and a short video showing the error/issue. Thank you.

DJI Tony Posted at 4-9 22:48
Hi there. We're sorry for the inconvenience. Have you tried installing the app from the official website? If not yet, kindly install it from this link. If this does not, please confirm the DJI drone you're using and a short video showing the error/issue. Thank you.

I installed latest version from official app DJI go 4 v4.3.54. I tested it with two phones. But neither is working for my phantom 4 drone. In Xiaomi mi10t the app is opening but not connecting with the drone. In Xiaomi Poco f3 the app is trying to maximize but fails and closing the app, sometimes is maximizing but is not connecting either with the drone. I attach video showing the problems.

nyo Posted at 5-19 11:07
I installed latest version from official app DJI go 4 v4.3.54. I tested it with two phones. But neither is working for my phantom 4 drone. In Xiaomi mi10t the app is opening but not connecting with the drone. In Xiaomi Poco f3 the app is trying to maximize but fails and closing the app, sometimes is maximizing but is not connecting either with the drone. I attach video showing the problems.

Hi there. We're sorry for the inconvenience. The video was not attached successfully, so we cannot check it. Kindly upload it on this link instead. Thank you.

DJI Tony Posted at 5-20 03:26
Hi there. We're sorry for the inconvenience. The video was not attached successfully, so we cannot check it. Kindly upload it on this link instead. Thank you.

I have uploaded to the link provided

nyo Posted at 6-5 10:09
I have uploaded to the link provided

Thank you. We will review it and keep you posted.

DJI Wanda Posted at 2022-2-12 22:11
Hello, there. Sorry for your inconvenience. Would you please uninstall and reinstall the APP from our website? Here is the link: https://www.dji.com/downloads/djiapp/dji-go-4
Please remember to clean the previously downloaded apk file as well before the installation.

It's been two years since I've used my Phantom 4 because the battery was broken. I bought a new battery and found out that DJI didn't update the android 12 application. I have 4 DJI devices and besides not buying any more I'm recommending that you don't buy them.
It is unacceptable for DJI to suggest that you buy an older android in order to have the DJI GO 4 app.
INADMISSIBLE.
I DO NOT RECOMMEND DJI

penetras Posted at 6-11 11:55
It's been two years since I've used my Phantom 4 because the battery was broken. I bought a new battery and found out that DJI didn't update the android 12 application. I have 4 DJI devices and besides not buying any more I'm recommending that you don't buy them.
It is unacceptable for DJI to suggest that you buy an older android in order to have the DJI GO 4 app.
INADMISSIBLE.

Hello, there. Sorry for the inconvenience. May we know did you reinstall the DJI GO 4 App from our website? Because the latest version should have been compatible with Andriod 12 system, here is the link:
https://www.dji.com/ie/downloads/products/phantom-4

DJI Tony Posted at 6-5 10:23
Thank you. We will review it and keep you posted.

Do you have any news about the issue?

nyo Posted at 7-12 08:53
Do you have any news about the issue?

Hi, nyo. Sorry for the late response. The latest version of the Go 4 should be available to be downloaded from our website. Please click here to download it.

DJI Wanda Posted at 2022-2-12 22:11
Hello, there. Sorry for your inconvenience. Would you please uninstall and reinstall the APP from our website? Here is the link: https://www.dji.com/downloads/djiapp/dji-go-4
Please remember to clean the previously downloaded apk file as well before the installation.

Hey, I have the mavic air and the dji 4 go app keeps crashing. I do loaded the official and an unofficial (lower version) but it keeps crashing. What can I do about it ?

djiuser_6hr8r2HwTvg7 Posted at 9-1 02:27
Hey, I have the mavic air and the dji 4 go app keeps crashing. I do loaded the official and an unofficial (lower version) but it keeps crashing. What can I do about it ?

Hello, there. May we know which mobile device you are using and what is its OS version? Also, which aircraft you are using?  

DJI Tony Posted at 7-19 01:05
Hi, nyo. Sorry for the late response. The latest version of the Go 4 should be available to be downloaded from our website. Please click here to download it.

Sorry but the problem exists and is frustrating. As I wrote before, the screenshot and evidence that I send you was with v4.5.34 version app installed. As I see there is no newer version. So nothing is fixed. The app keeps crashing and after many tries if the app does not crash, controller cannot connect with the app. Please give a solution.