Mode and recenter greyed out in menu
1548 10 2022-2-17
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Raymaher
lvl.2
United Kingdom
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I also cannot activate selfie mode. When I push the button on the all in one unit once it says slo, push it again and it says photo and once more and it says video. I have never had this before.
There is no way to get the selfie mode to work even when powering up with the side button. In the menu I cannot set which mode FPV etc as it is greyed out.
2022-2-17
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wa.jesse07
lvl.4
Flight distance : 4686545 ft
United States
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Is it the latest update?
2022-2-17
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wa.jesse07
lvl.4
Flight distance : 4686545 ft
United States
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is it on the latest update?
2022-2-17
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Raymaher
lvl.2
United Kingdom
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wa.jesse07 Posted at 2-17 11:50
is it on the latest update?

As far as I know yes.
2022-2-17
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Raymaher
lvl.2
United Kingdom
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wa.jesse07 Posted at 2-17 11:50
Is it the latest update?

As far as I know yes
2022-2-17
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hong Kong
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HI Raymaher. Based on what you describe, you are in waterproof case mode.

Plz swipe down,  left swipe there is a waterproof case icon, tap to make it off. restart pocket2 to quite waterproofcase mode.

The gimbal will stay FPV and its center is for waterproof case direction.
2022-2-17
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fansfe82067d
First Officer
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Australia
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DJI-ytao Posted at 2-17 22:42
HI Raymaher. Based on what you describe, you are in waterproof case mode.

Plz swipe down,  left swipe there is a waterproof case icon, tap to make it off. restart pocket2 to quite waterproofcase mode.

That makes sense - but I wouldn't have thought of it!
2022-2-18
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Raymaher
lvl.2
United Kingdom
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DJI-ytao Posted at 2-17 22:42
HI Raymaher. Based on what you describe, you are in waterproof case mode.

Plz swipe down,  left swipe there is a waterproof case icon, tap to make it off. restart pocket2 to quite waterproofcase mode.

I have done that but it is still locked in waterproof  case mode
2022-2-18
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hong Kong
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Raymaher Posted at 2-18 02:18
I have done that but it is still locked in waterproof  case mode

How about reset the camera:

swip down-> setting(Gear button) ->More ->Reset

This should solve the issue you meet.
2022-2-20
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fansff9e7a39
lvl.1

United Kingdom
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DJI-ytao Posted at 2022-2-17 22:42
HI Raymaher. Based on what you describe, you are in waterproof case mode.

Plz swipe down,  left swipe there is a waterproof case icon, tap to make it off. restart pocket2 to quite waterproofcase mode.

I had the same problem.
It was my user error, now fixed, thanks.
2023-10-2
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DJI Tony
Administrator

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fansff9e7a39 Posted at 10-2 11:45
I had the same problem.
It was my user error, now fixed, thanks.

Hi. I'm glad this was already fixed. You can always reach out to us if you have further concerns or contact us at https://support.dji.com/. Have a great day.
2023-10-7
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