Hello,

After 30 minutes to try to connect my Samsung S21, nothing. Unable to connect to bluetooth.
What can I do ? Change my phone or change OM 5 ?

Hello there J-J Rikly. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please follow these steps to see if the issue will persist?

1. Please check the indicator of DJI OM 5, if the indicator is green, it means that the device is connected to a mobile phone at this time, you need to reset the Bluetooth: Long press the Trigger, Shutter Button and Switch Button at the same time for 1 second. Then, the indicator will turn yellow.
2. On the settings page of your phone, switch the Bluetooth off and on.
3. Restart the DJI Mimo and try to connect the DJI OM 5 again.
4. If the issue persists, please restart your mobile phone and try to connect the DJI OM 5.

In addition I will post a DJI Tutorial video on How to Use DJI OM5. Thank you.


5. If the issue persists, please contact us as soon as possible, we will help you.

Thank you for your answer. I tryed many times... and finally ... Bluetoth is OK and the OM 5 is reconized by Samsung S21.

The same operation on my iPhone 12 pro take only 2 seconds !

Thank for your help.

Thank you for your answer. I tryed many times... and finally ... Bluetoth is OK and the OM 5 is reconized by Samsung S21.

The same operation on my iPhone 12 pro take only 2 seconds !

Thank for your help.

Thank you for your answer. I tryed many times... and finally ... Bluetoth is OK and the OM 5 is reconized by Samsung S21.

The same operation on my iPhone 12 pro take only 2 seconds !

Thank for your help.

J-J Rikly Posted at 2-18 03:05
Thank you for your answer. I tryed many times... and finally ... Bluetoth is OK and the OM 5 is reconized by Samsung S21.

The same operation on my iPhone 12 pro take only 2 seconds !

Thank you for your response, We're glad that you already now managed to isolate the said issue. If you have other inquiries or concerns, please don't hesitate to reach us. Thank you for your valued support and have a wonderful day ahead!

Hallo Team

Ich habe probleme mit meinem Samsung s21 bei der Kamera.  Es nimmt nur verpixelte, unscharfe, stoternde,ruckartige videos auf. Bildrate bleibt immer bei 30. Für diesen Preis eine frechheit. Was kann ich tun bzw. kann ich überhaupt was tun?