Tips for your flight safety~
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13189 64 2022-2-20
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djiuser_O8eN0OzugCsm
lvl.1
Flight distance : 166598 ft
United States
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Does anyone know how to retrieve videos in cache folder?
2022-6-13
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Fred Fred Fred
Second Officer
Flight distance : 4512966 ft
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United States
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Thanks Dji for the helpful tips.
2022-6-15
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Anirudh65
lvl.2

India
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How to install Naza M in windos 11
2022-6-18
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djiuser_siNFIL8E6ITF
lvl.1
Flight distance : 457421 ft
United States
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Someone stole my drone. Is there any way to find where it is by using the app or GPS or anything? The drones are still bound to my DJI account. Please help
2022-7-5
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fateofangel
Second Officer
Flight distance : 1397238 ft
Poland
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What about flying in drone swarm?
How many drones can be used in the same area?
What should be the distance between them?
2022-7-10
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historypaperwriter
lvl.1

Kenya
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Great tips
2022-8-6
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Mini-G
Second Officer
Flight distance : 663304 ft
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Australia
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Don’t fly indoors when your new
2022-8-22
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djiuser_FrUsPlU6RZxR
New

Nigeria
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Insightful Tips
2022-8-22
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djiuser_sQMwemsR2Jro
New

United Kingdom
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Part 4is extreamly useful
2022-9-2
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HerbA
lvl.4
Flight distance : 1209682 ft
United States
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Just printed and put into my flight book. Thanks for the tips!
2022-9-7
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wpage
lvl.1
Flight distance : 3422 ft

United States
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Good advise about finding the lost flyer!
2022-9-7
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fly.overflying
lvl.3
United States
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Great tips!
2022-9-7
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Finn Terkelsen
lvl.4
Flight distance : 147674 ft
Denmark
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Thank you. Good info.
2022-9-8
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djiuser_peADPChkdhwF
lvl.1
Flight distance : 614216 ft
United States
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Great info, thanks.  My Mini 2 disconnected unexpectedly and I was not able to locate it using the Find My Drone feature or the decrypted flight log. At the last log entry the  battery level was around 7.2v, GPS had 11-15 satellites, RC signal was excellent.  Support ticket is 4538355
2022-9-11
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Eric L
lvl.2
Flight distance : 2429659 ft
United States
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Good points, although there are many more worth noting - For example, don't fly your drone at night in environments you are unfamiliar with, because the obstacle avoidance camera cannot work at dim light conditions. Don't ever try to fly behind any building taller than RTH height. Learnt this the hard way.
2022-9-11
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Bunny Virk
lvl.1
Flight distance : 10220 ft
India
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HELP! My new Dji Mini 3 Pro just lost control and fell out of the sky, The video recording also stopped just at the moment i lost control of it. Now it has IMU, Gimbal and GPS errors following the crash.
2022-9-12
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DJI Susan
Administrator
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Bunny Virk Posted at 9-12 03:25
HELP! My new Dji Mini 3 Pro just lost control and fell out of the sky, The video recording also stopped just at the moment i lost control of it. Now it has IMU, Gimbal and GPS errors following the crash.

We are sorry to read about the accident, that must be frustrating for you. Please report a flyaway case here https://repair.dji.com/repair/flyaway-apply or contact our support at http://www.dji.com/support to start a case.
We will help to apply for data analysis to find out the cause of the accident, if it's a warranty case, we will compensate the drone according to After-Sales Policy.
2022-9-13
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DJI Susan
Administrator
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djiuser_peADPChkdhwF Posted at 9-11 00:33
Great info, thanks.  My Mini 2 disconnected unexpectedly and I was not able to locate it using the Find My Drone feature or the decrypted flight log. At the last log entry the  battery level was around 7.2v, GPS had 11-15 satellites, RC signal was excellent.  Support ticket is 4538355

Hi, we are sorry to read about the loss. Our support had replied to your email, may we know if you have received it? It is suggested to report a flyaway case at https://repair.dji.com/repair/flyaway-apply
As per the system, a flyaway case has not been registered by your email, may I know if you have started a case? Please let us know if you encountered any issue, we will do our best to help.
2022-9-13
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djiuser_peADPChkdhwF
lvl.1
Flight distance : 614216 ft
United States
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DJI Susan Posted at 9-13 04:01
Hi, we are sorry to read about the loss. Our support had replied to your email, may we know if you have received it? It is suggested to report a flyaway case at https://repair.dji.com/repair/flyaway-apply
As per the system, a flyaway case has not been registered by your email, may I know if you have started a case? Please let us know if you encountered any issue, we will do our best to help.

Thanks.  I submitted the flyaway form about 8 hours ago.  I included links to the decrypted flight data and a video of the app’s replay.  There were a few high wind warnings and GPS signal mismatches recorded, but it must have shut down and fallen out of the sky.  The RTH altitude was strangely set to 500m, which if executed should have regained signal or been recoverable.  The signal was good when it disappeared, at about 400ft altitude and under 1,000ft distance from home.   I am very curious what happened, and I hope there’s a logical explanation.  There were high wind warnings, but that shouldn’t make it fall from the sky at that relatively close range.  The drone never regained signal to be able to activate the flashing and beeping locator, which would support my theory that it shut down and fell from the sky very suddenly without any recovery maneuver.  Thanks for following up with me, and I look forward to hearing back from you.
2022-9-13
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DJI Susan
Administrator
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djiuser_peADPChkdhwF Posted at 9-13 19:22
Thanks.  I submitted the flyaway form about 8 hours ago.  I included links to the decrypted flight data and a video of the app’s replay.  There were a few high wind warnings and GPS signal mismatches recorded, but it must have shut down and fallen out of the sky.  The RTH altitude was strangely set to 500m, which if executed should have regained signal or been recoverable.  The signal was good when it disappeared, at about 400ft altitude and under 1,000ft distance from home.   I am very curious what happened, and I hope there’s a logical explanation.  There were high wind warnings, but that shouldn’t make it fall from the sky at that relatively close range.  The drone never regained signal to be able to activate the flashing and beeping locator, which would support my theory that it shut down and fell from the sky very suddenly without any recovery maneuver.  Thanks for following up with me, and I look forward to hearing back from you.

I am sorry for the belated reply. I noticed your email but still have not been able to match a flyaway case in our system. Do you have a case number for it? Please tell me the case number, which starts at CAS-xxxxxxx-xxxxxx. I will help to check the status.
2022-9-15
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flyinmryan
lvl.1
Flight distance : 614216 ft
United States
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CAS-10554519-H0F8Y8
2022-9-18
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DJI Susan
Administrator
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Thank you for getting back, our team is following your case, once there is a result, we will contact you via email, rest assured. Thank you for your patience.
2022-9-18
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djiuser_lwIawZdLMmMf
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India
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2022-10-9
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djiuser_lwIawZdLMmMf
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India
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2022-10-9
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hesveymartin
lvl.2
Flight distance : 192825 ft
Philippines
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thanks for sharing this tips! very helpful especially for newbies like me! thanks! fly safe everyone!
2023-6-18
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