I have had my DJI mini 2 since 18th Jan 22 and apart from an issue with a tight fitting battery, its been an amazing drone.

This post relates to another issue that I have noticed. After starting the drone the 3 times, I have noticed 'Navigation System Error..' and for 10 to 15 seconds I have been unable to take off until it disappeared. I carry out a compass calibration and more recently a IMU calibration but the message still pops up. Each time Ive had the message my GPS has been bad (low single figures) but luckily I have only been doing very local (within 10 feet) flying because of the bad weather in the UK at the moment.

If anyone has any info about this, if I need to worried because I dont want this happening if Im further away and unable to control it because the error occurs when Im in flight, or this is a quirk of the software or firmware.

Also has anyone tried to update DJI Fly app recently, because I got a message come up when I started the app, to update. I preceeded to update and it has failed the download twice now. The message suggested I clear space for the download, but I have 28GB Internal memory and 62gb of memory card storage.

Sorry for the novel, but any help would be appreciated.  

Hello there VinceG. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and since you are receiving this error message on the DJI Fly application have you tried to calibrate the IMU of your DJI Mini 2 and ensure that the drone is place in a flat level surface far from any magnetic material to see if the issue will still persist? If in case that the error message will still show in the future. It would be best to contact our DJI support team at https://www.dji.com/support for us to be able to assist you further. Thank you.

This post is so old but no one has put up a fix so here goes. **** Uninstall DJI FLY APP on your phone then, reinstall DJI FLY APP. That should solve the problem. Its just worked for me.

T-MAC-NI Posted at 3-13 08:59
This post is so old but no one has put up a fix so here goes. **** Uninstall DJI FLY APP on your phone then, reinstall DJI FLY APP. That should solve the problem. Its just worked for me.

Thanks for the responses, and I'm sorry for not getting back and responding. The issue disappeared all off its own accord. Both the navigation error and the issue with the  DJI Fly App.

But again, thanks for the response

The GPS and gimble are problematic with these DJI's.

djiuser_ZyrqJJmQBNc6 Posted at 8-13 16:36
The GPS and gimble are problematic with these DJI's.

Hi there,
thank you for reaching out.

Kindly inform us the full details of the issue that you experienced with your DJI product, and we will surely provide you with an accurate resolution after we review the details. Rest assured that we're committed to providing the best experience for our users.

Please keep us posted. Thank you for understanding.

Hi

does reinstall the app works for Dji mavic mini 1 if it is Navigation system error only in the app?



Sincerely

fanscd66e44e Posted at 12-18 11:57
Hi

does reinstall the app works for Dji mavic mini 1 if it is Navigation system error only in the app?

Hi there,
thank you for reaching out.

Before providing further assistance, may we ask you share the screenshot or picture of the error for us to review it?

Please keep us posted.

This error is mainly caused by the GPS module, which needs to be replaced. It can also be due to the flex cable connecting to the GPS module, either in addition to or separate from the GPS issue.

These errors are common after a fall or collision.

It is recommended to send it in for repair.

I am mauriciocruzdrones.

Hello, I am contacting you today because since a crash, my drone only takes off when it wants (dji mini 4K) it displays "navigation system error" and the indicator light is red. The gimbal works perfectly. Only the left rear arm was a little damaged after the crash, it remained blocked but I repaired it, but no apparent impact. When my drone is charging the small LEDs flash quickly.

I ask you why all this, if my little crash has anything to do with my problem and how to fix it.

djiuser_8FqAFyjN8glx Posted at 1-12 08:20
Hello, I am contacting you today because since a crash, my drone only takes off when it wants (dji mini 4K) it displays "navigation system error" and the indicator light is red. The gimbal works perfectly. Only the left rear arm was a little damaged after the crash, it remained blocked but I repaired it, but no apparent impact. When my drone is charging the small LEDs flash quickly.

I ask you why all this, if my little crash has anything to do with my problem and how to fix it.

Hi there,
thank you for reaching out.

We are truly sorry for any inconvenience you may have experienced. If your aircraft has been involved in a collision or crash, it may have sustained structural or internal electronic damage, which could compromise its safety and performance. To address this, we urge you to send your aircraft back to DJI for a thorough diagnosis to mitigate any potential flight safety risks. Our dedicated team will meticulously inspect the aircraft to ensure its flight safety. Before we proceed, could you please share your current country/region ? This information will help us provide you with the most accurate assistance.

Looking forward to your reply.

DJI Diana Posted at 1-12 15:04
Hi there,
thank you for reaching out.

Hello, thank you for your reply. I live around Paris in France. I would like to know the repair prices if possible.
Thank you for your understanding,
I await your reply.

djiuser_8FqAFyjN8glx Posted at 1-13 11:37
Hello, thank you for your reply. I live around Paris in France. I would like to know the repair prices if possible.
Thank you for your understanding,
I await your reply.

Thank you for confirmation. We recommend sending the aircraft back to us using the link here. This will allow our certified technicians to inspect the aircraft fully.

We fully understand your concern. However, the damaged parts of the product cannot be identified at the moment, so we are unable to provide an estimated cost for you.

You can send the product back for inspection, and our engineers will provide you with details on the damaged parts and their repair costs once the inspection is completed.

Thank you for your understanding.

thank you








.

Thank you very much I will do that, if I understand correctly, I have to send my drone by post to the address I was given. The dji team will analyze my drone, they will give me the details on the damaged parts and send me by email the price to pay, after I have paid they will repair it and send me my drone back to the address I indicated. Thank you for your understanding, do not hesitate to tell me if I understood correctly or what I should do.