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Mavic Air solid red light. Can't get it to connect to DJI Assistant
1717 5 2022-2-21
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Nvc5027
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United States
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Just as the headline reads, I have a Mavic pro that I baught about 5 years ago. It has been sitting in my house forever, I decided to pull it out and take it for a fly.
When the drone turns on, it blinks red, yellow, green and dosnt make any noise or motions then turns solid red. I tried to download DJI assistant 2 on my Macbook pro but I can never get the drone to connect and pop up in the app. I eventually got it to work by downloading an older version of the DJI assistant 2 but since deleted it and cant find it. Even when I did have it connected the firmware update stalled at 42% and nothing happened.

Does anyone have any links to older versions of DJI assistant 2 that would work for my Mavic Air? I have tried multiple versions of DJI assistant and cannot find the one I used that worked to connect.
2022-2-21
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DJI Gamora
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Hi, there. Sorry to hear about this. Could you please download the App from this link to check if the problem persists: https://www.dji.com/downloads/softwares/assistant-dji-2
2022-2-21
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Nvc5027
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United States
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DJI Gamora Posted at 2-21 22:13
Hi, there. Sorry to hear about this. Could you please download the App from this link to check if the problem persists: https://www.dji.com/downloads/softwares/assistant-dji-2

Hi, Yes I have many times. I have tried many different versions of the DJI assistant nothing seems to work. Are there any more versions of the old DJI assistant 2 that I can download? One of them worked I just cant seem to find it again.
2022-2-21
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DJI Gamora
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Nvc5027 Posted at 2-21 22:47
Hi, Yes I have many times. I have tried many different versions of the DJI assistant nothing seems to work. Are there any more versions of the old DJI assistant 2 that I can download? One of them worked I just cant seem to find it again.

Hi, there. I have sent the file to you via PM. Please check it.
2022-2-22
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fans1ca583f3
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Philippines
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Can i please have a follow up or update on this topic.
I have the same problem with my Mavic Air update stopes at 42%

Thanks
2022-7-21
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DJI Thor
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Flight distance : 13602 ft
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fans1ca583f3 Posted at 7-21 01:53
Can i please have a follow up or update on this topic.
I have the same problem with my Mavic Air update stopes at 42%

Hi, there. Sorry for your inconvenience. Have you tried to update the firmware via DJI Assistant 2 to see if it works? You may try to download the APP via: https://www.dji.com/ca/downloads/products/mavic-air
2022-7-21
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