I'm been a long time DJI user.   I've had several different DJI models.

Until the last 3 days the app has always worked on my phone.  Now it crashes repeatedly and will not open.   Yes I've deleted, re-installed and re-booted a few times.

Are you booted out of the U.S?  Confused as to why so much trouble.

There's nothing wrong with the app.
The problem will be something at your end.

Hello there Mrpete. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to islaote the said issue? Thank you.

DJI Stephen Posted at 2-24 19:28
Hello there Mrpete. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to islaote the said issue? Thank you.

Samsung s21?

DJI Stephen Posted at 2-24 19:28
Hello there Mrpete. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to islaote the said issue? Thank you.

Samsung s21. Thanks.

DJI Stephen Posted at 2-24 19:28
Hello there Mrpete. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to islaote the said issue? Thank you.

Is the DJI app now unavailable from the google store?  Direct phone download.  Is this safe?   https://www.dji.com/downloads/djiapp/dji-fly

Mrpete Posted at 2-25 02:07
Is the DJI app now unavailable from the google store?  Direct phone download.  Is this safe?   https://www.dji.com/downloads/djiapp/dji-fly

Hi, yes, its very safe..

Mrpete Posted at 2-25 02:07
Is the DJI app now unavailable from the google store?  Direct phone download.  Is this safe?   https://www.dji.com/downloads/djiapp/dji-fly

No longer available to download directly from Google Play.  You have to download directly from DJI.  

Bashy Posted at 2-25 06:00
Hi, yes, its very safe..

Same issue. Downloaded. File can not be opened!

Still doesn’t work. Dead in the water and disappointed.    Any RC units suggested to avoid using my cell phone altogether?

So im updating this. DJI stopped updating their apps with Google, some appear to have dissapeared altoghter. It took me alot of wasted time to find this.
https://forum.dji.com/forum.php?mod=viewthread&tid=233960&extra=page%3D1%26filter%3Dauthor%26orderby%3Ddateline%26orderby%3Ddateline

BFE Posted at 2-26 12:54
My Note 10 first stopped working. Message read the app had a bug. I think its to do with Android 12. I just upgrade my phone and got a Samsung Galaxy s22 Ultra. Still the DJI Go4 does not work nor does my flight planning software Drone Harmony. I understand it has to do with DJI not updating the SDK. The fact the new app is not available on the play store is very concerning. The play store ensures that apps are safe and do not contain spyware or malware. My only conclusion is that DJI is being coerced by the Chinese government. Under Chinese law all Chinese companies are required to cooperate and hand over any information they are asked for. Such is the case why Huawei 5G is being blocked in so many countries, So then, if you download the apps directly from DJI you have lost all privacy and must assume the worst. I predict if this doesn't change DJI is going to see a class action lawsuit and or a massive loss of business. If this isn't fixed I cant buy another new DJI drone for my photogrammetry business. Very disappointing.

Agree.   New mini 2 sitting collecting dust.   

BFE Posted at 2-26 12:54
My Note 10 first stopped working. Message read the app had a bug. I think its to do with Android 12. I just upgrade my phone and got a Samsung Galaxy s22 Ultra. Still the DJI Go4 does not work nor does my flight planning software Drone Harmony. I understand it has to do with DJI not updating the SDK. The fact the new app is not available on the play store is very concerning. The play store ensures that apps are safe and do not contain spyware or malware. My only conclusion is that DJI is being coerced by the Chinese government. Under Chinese law all Chinese companies are required to cooperate and hand over any information they are asked for. Such is the case why Huawei 5G is being blocked in so many countries, So then, if you download the apps directly from DJI you have lost all privacy and must assume the worst. I predict if this doesn't change DJI is going to see a class action lawsuit and or a massive loss of business. If this isn't fixed I cant buy another new DJI drone for my photogrammetry business. Very disappointing.

My only conclusion is that DJI is being coerced by the Chinese government.
That conclusion isn't correct.
It's a case of the US government coercing Google to penalise a few companies like Huawei and DJI.

I just upgrade my phone and got a Samsung Galaxy s22 Ultra. Still the  DJI Go4 does not work nor does my flight planning software Drone  Harmony. I understand it has to do with DJI not updating the SDK.
For a few years, Samsung has been pushing the envelope with their top phone models and, those with Exynos processors have been giving trouble with DJI apps until DJI adapt their apps to suit them.

Labroides Posted at 2-26 14:17
My only conclusion is that DJI is being coerced by the Chinese government.
That conclusion isn't correct.
It's a case of the US government coercing Google to penalise a few companies like Huawei and DJI.

I leave speculation aside. Changed my post.

Mrpete Posted at 2-25 01:59
Samsung s21?

Hi there Mrpete. Thank you for the reply and for this information. Kindly please try to download the DJI Fly application from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-fly ) to see if the issue will still persist? If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.