walker_jemm Posted at 8-11 02:07
Hello. I have the same problem. The  DJI Fly app for my drone Air 2S  stop working at 08/08/22 on my Sansung S20 ultra. Already have the 1.6.9 update, but not working.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Kenzor Posted at 8-11 03:46
What`s with the PM`s why don`t you just post here the solution to this problem a lot of Android users have me included?

Sorry to hear about that. May we know the model of your phone? If you are experiencing the APP crashing, we will send you a beta APP to have a try. Please tell us more details and we will try our best to help you out.

djiuser_PnpY5FsBFp9k Posted at 8-11 03:50
Same issue here - app stop working on Pixel 6. Try to re-install but nothing work

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_zuM0NCmC9eRi Posted at 8-11 03:51
Same problem here, im working woth the drone, need a fast solution!!!

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_xywd2a3NmXkT Posted at 8-11 04:01
pm doesnt work

Sorry to hear about that. We have sent you a PM. You may have a check. Thank you.

I have the same problem, the app keeps crashing. I have Pixel 5 with Android 12. I own a mavic air.  Please fix this as soon as possible.

I also have a problem with the DJIFly app. I've tried everything you've suggested but to no avail.
Samsung S20 Android 12 Mini 3 pro
It worked last night and then this morning it wouldn't open.

Same Xiaomi Poco F2 pro, MUI 13.0.4, Android 12, drone air2s

Best regards

Using a Samsung a52s, come on guys sort this out.

DJI Thor Posted at 8-11 04:22
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

That special Fly App update v1.6.12 did the trick. The app now starts perfectly and I can connect and fly my Mini 2 again. Thank You!

Same issue here.

Samsung S20, mavic air 2.

Is there a beta app to install?

djiuser_y4RuvyF13eoM Posted at 8-9 22:59
Dji fly not working on s22 ultra.  Crashes

Thank you for your help.  

Same problem with a Samsung S22 Ultra 5G and Air2.  The app has been running fine for over 1 month.  It stopped working yesterday.  Uninstall and install the app from the site, but it doesn't work.  Now I have a drone that cannot be used via smartphone and I don't know how to fix.

Reporting the same issue from pixel 6 pro for use with mini 2

Korvell Posted at 8-11 05:47
That special Fly App update v1.6.12 did the trick. The app now starts perfectly and I can connect and fly my Mini 2 again. Thank You!

Care to share a link to that?

Same issue on Realme 8 (running Android 12), used to work well with Mini2 until yesterday. Looking forward for any help, thanks!

Reading through the thread (and in various other forums) I gather this problem was caused by an Android security update released in the last few days, and the admins are providing a link via private message to a Beta version of DJI Fly to fix it.  Any word on whether or not this same security update has affected other DJI apps as well, such as DJI Go 4?  Most of the complaints of DJI apps crashing from the last few days relate to DJI Fly but some users report all apps broken.  I'm wondering if we're looking at an overlap of two separate problems, the old one from a few months ago where Android 12 broke all DJI apps, and a new problem where a recent security update broke only DJI Fly.  Can anyone confirm if they're still having issues getting any non-Fly apps to work after installing the publicly available versions from the DJI Download Center?

Same issue here,

I'm using s20+ and mavic 3, with latest v1.6.9

Please share the fix,

Thank you

LuckyDay Posted at 8-11 07:51
Care to share a link to that?

could you share the link at all if you receive it?

Hi I have a Samsung galaxy A32 5g the dji fly app was working fine until today now the app won't open so uninstall the app have tried to install again following the instructions . It installs app graphic but will not open

App was working one day then the next crashes when loading

DJI Mindy Posted at 8-10 04:23
We are sorry for the inconvenience. We've sent you a PM regarding this issue, please have a look.

The link worked.  Thank you so much

Hello, I am having the same problem, can I please have this link so I can fly my drone

DJI Stephen Posted at 2-24 19:30
Hello there Mark Johnson ICT. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and may we know if you are receiving any error message on the DJI Fly application as well for us to be able to isolate the said issue? Thank you.

Hi, since today I cannot open the app. I tried all the steps above, also disintalling and reinstalling the app and updating my smartphone software but everytime i try to open the app it just shuts down. How can I solve this? I am travelling tomorrow to Africa and it would be a HUGE problem for me not to be able to shoot with the drone.

I have a samsung s20 and dji mini 2

Thanks
Mark

The same problem, can you send the link so that I can use my drone again

Hi guys! The dji mimo and fly apps just stopped opening on my Samsung s21+. They worked fine a few hours ago, then after my battery drained, I restarted the phone and boom, nothing is working.  Super frustrated as it seems that dji does not care about Android customers at all.

DJI Thor Posted at 8-11 04:23
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Hello. Thanks... problem solved with your message

DJI Thor Posted at 8-10 23:46
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Iam sorry, but i do not recieve a pm. Please can you sent it again?

I'm having the same issue. DJI fly app crashes at the splash screen

Pixel 4a 5G Android 12 (July 5 security update)

Could you Pm me the beta version thanks

DJI Thor Posted at 8-10 19:58
Hi, there. We are greatly sorry to hear about that. We have sent you a PM. You may have a check. Thank you.

I don't see a PM anywhere. Where would that show up?

Same issue here. DJl fly app
crashes at the splash screen
Samsung S22 Ultra. Android 12 (August 1. security
update)
Could you Pm me the beta version thanks

Same issue here, could you please send me the link as well?

Can someone PM me the beta as well?

Thank you

DJI Thor Posted at 8-11 04:23
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Hi, my entire office is having the same issue. We work daily with our drones. Can you send me the Beta link as well?

yes me. i connected my tablet and working.. note20 ultra not opening.. it crashes

Same for me , app keeps crashing pixel 6 with mini 2

Is this fixed for DJI osm 4 gimble. ? I brought new one but unable to access DJI app- I am using samsung s20 ultra - HELP

good night,
please, I need your help to turn on the drone, the application does not work, my phone is a samsung S22 plus

My Pixel 5 will not open the DJI fly app.
How do we fix this?

Hey guys,

Can you send the Beta one already, o need yo use the drone, you know, the one that i paid for.

Or update the main download page.. but do something!

Thank you