djiuser_C7ezvwUeSG2w Posted at 8-11 04:52
I have the same problem, the app keeps crashing. I have Pixel 5 with Android 12. I own a mavic air.  Please fix this as soon as possible.

Hello, there. Sorry for your inconvenience. Please check your PM.

djiuser_aOn7ok1vchqr Posted at 8-11 04:53
I also have a problem with the DJIFly app. I've tried everything you've suggested but to no avail.
Samsung S20 Android 12 Mini 3 pro
It worked last night and then this morning it wouldn't open.

Hello, there. We have sent you the link. Please check.

djiuser_Zuyyr9mSqsCl Posted at 8-11 04:57
Same Xiaomi Poco F2 pro, MUI 13.0.4, Android 12, drone air2s

Best regards

Hello, there. We have sent you the link in PM, too.

djiuser_q5XcH00P61Bi Posted at 8-11 05:46
Using a Samsung a52s, come on guys sort this out.

Hello, there. Sorry for your inconvenience. Would you please tell us your current OS version?

djiuser_myqVdabwv60m Posted at 8-11 06:56
Same issue here.

Samsung S20, mavic air 2.

Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

djiuser_9WgGTK5gatx7 Posted at 8-11 07:13
Same problem with a Samsung S22 Ultra 5G and Air2.  The app has been running fine for over 1 month.  It stopped working yesterday.  Uninstall and install the app from the site, but it doesn't work.  Now I have a drone that cannot be used via smartphone and I don't know how to fix.

Hello, there. Sorry for your inconvenience. Please tell us your current OS version.

LuckyDay Posted at 8-11 07:38
Reporting the same issue from pixel 6 pro for use with mini 2

Hello, there. Sorry for your inconvenience. Please tell us the current OS on your phone.

djiuser_A6w31cjo5u3U Posted at 8-11 08:04
Same issue on Realme 8 (running Android 12), used to work well with Mini2 until yesterday. Looking forward for any help, thanks!

Hello, there. Please check your PM.

Marius Pîrv Posted at 8-11 09:47
Same issue here,

I'm using s20+ and mavic 3, with latest v1.6.9

Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

djiuser_myqVdabwv60m Posted at 8-11 10:06
could you share the link at all if you receive it?

Hello, there. Sorry for your inconvenience. Would you please tell us your mobile device and its current OS version?

DJI Wanda Posted at 8-11 23:47
Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

Android 12, One ui 4.1. both latest

djiuser_R6GL87QeKgcp Posted at 8-11 10:07
Hi I have a Samsung galaxy A32 5g the dji fly app was working fine until today now the app won't open so uninstall the app have tried to install again following the instructions . It installs app graphic but will not open

Hello, there. Sorry for your inconvenience. Would you please tell us the current OS version on your phone?

djiuser_Q7Tfp4nDJvwd Posted at 8-11 10:35
App was working one day then the next crashes when loading

Hello, there. Sorry for your inconvenience. Would you please tell us your mobile device and its current OS version?

djiuser_eBz9LhUSuyE0 Posted at 8-11 11:05
Hello, I am having the same problem, can I please have this link so I can fly my drone

Hello, there. Sorry for your inconvenience. Would you please tell us your aircraft, mobile device, and its current OS version?

djiuser_sylNMbJrn0RZ Posted at 8-11 11:15
Hi, since today I cannot open the app. I tried all the steps above, also disintalling and reinstalling the app and updating my smartphone software but everytime i try to open the app it just shuts down. How can I solve this? I am travelling tomorrow to Africa and it would be a HUGE problem for me not to be able to shoot with the drone.

I have a samsung s20 and dji mini 2

Hello, there. Sorry for your inconvenience. Would you please tell us the current OS version on your phone?

djiuser_EzKWGPYmfy25 Posted at 8-11 11:18
The same problem, can you send the link so that I can use my drone again

Hello, there. Sorry for your inconvenience. Would you please tell us your aircraft model, mobile device, and its current OS version?

djiuser_YiP7Iorawhvr Posted at 8-11 11:27
Hi guys! The dji mimo and fly apps just stopped opening on my Samsung s21+. They worked fine a few hours ago, then after my battery drained, I restarted the phone and boom, nothing is working.  Super frustrated as it seems that dji does not care about Android customers at all.

Hello, there. Sorry for your inconvenience. Would you please tell us your mobile device and its current OS version?

djiuser_buDWF3L8UND3 Posted at 8-11 11:47
Iam sorry, but i do not recieve a pm. Please can you sent it again?

Hello, there. We sent the link again. Please check.

djiuser_u9hWlPWvjCRi Posted at 8-11 12:13
I'm having the same issue. DJI fly app crashes at the splash screen

Pixel 4a 5G Android 12 (July 5 security update)

Hello, there. We have PM you. Please check.

djiuser_Ij4c9OtakMkw Posted at 8-11 12:24
I don't see a PM anywhere. Where would that show up?

Hello, there. You may check the notification and choose messages. We have sent you the link again.

STILLI Posted at 8-11 12:44
Same issue here. DJl fly app
crashes at the splash screen
Samsung S22 Ultra. Android 12 (August 1. security

Hello, there. We have sent you the link. Please check.

Marius Pîrv Posted at 8-11 13:12
Can someone PM me the beta as well?

Thank you

Hello, there. We have PM you. Please check.

FlyAroundAlways Posted at 8-11 14:12
Hi, my entire office is having the same issue. We work daily with our drones. Can you send me the Beta link as well?

Hello, there. Would you please tell me your aircraft model, mobile device and its current OS version.

djiuser_DAZdt2F78uYz Posted at 8-11 14:43
yes me. i connected my tablet and working.. note20 ultra not opening.. it crashes

Hello, there. Sorry for your inconvenience. Would you please tell us the current OS version on your phone?

djiuser_hHRJoCObOaVM Posted at 8-11 16:46
Same for me , app keeps crashing pixel 6 with mini 2

Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

djiuser_YCtaxhOjroxW Posted at 8-11 19:32
Is this fixed for DJI osm 4 gimble. ? I brought new one but unable to access DJI app- I am using samsung s20 ultra - HELP

Hello, there. Sorry for your inconvenience. Would you please tell us the current OS version on your phone?

djiuser_nTlTYaMZWFFt Posted at 8-11 19:39
good night,
please, I need your help to turn on the drone, the application does not work, my phone is a samsung S22 plus

Hello, there. Please let us know the current OS version on your Phone.

djiuser_8A3aNg8VIhU2 Posted at 8-11 21:57
My Pixel 5 will not open the DJI fly app.
How do we fix this?

Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

Hi , I have same  problem  with app . Still  crash when open. Samsung galaxy A42 5G. Android 12

DJI Wanda Posted at 8-11 23:52
Hello, there. Sorry for your inconvenience. Would you please tell us your mobile device and its current OS version?

Hello. Samsung s21+ on Android 12, One UI 4.1, security update 1 August 2022. App starts and closes in second. Sometimes popup about clearing cache appears, but after i cleared the cache all the same. This is happening to both, dji mimo and fly app. Thank you.

Just bought Mavic Mini last week - all worked fine until yesterday !! anybody have an insight into what's happening

Same problem with my DJI mini 2 and Samsung galaxy s21 ultra, app keeps crashing... I saw something with a special link, can that be shared?

DJI Wanda Posted at 8-11 23:41
Hello, there. Sorry for your inconvenience. Would you please tell us your current OS version?

Android 12

Kindly send the link Mavic3 is not working due to DJi fly app crashing

Kindly send the link as requested in #225

Same problem here with my mini 2. Ended up un-installing the dJI fly app and now the same problem, can't fly a product I purchased in good faith without jumping through hoops it appears. No DJI fly app on the play store. (S10) Scanned the bar code on the DJI web site, only to not be able to open or install the app.

DJI Thor Posted at 8-10 20:09
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Hi the link you sent doesnt work for my Mavic Pro. Its showing as an Inspire 1. Is it possible to get the correct one?

djiuser_C7ezvwUeSG2w Posted at 8-11 04:52
I have the same problem, the app keeps crashing. I have Pixel 5 with Android 12. I own a mavic air.  Please fix this as soon as possible.

Is there any update regarding the DJi GO 4 app for android12.

DJI Wanda Posted at 8-11 23:58
Hello, there. Would you please tell me your aircraft model, mobile device and its current OS version.

Mavic Air 2, My device is LG V60, my coworkers both have the Pixel 6A, the OS version is Android 12

DJI Wanda Posted at 8-12 00:05
Hello, there. Sorry for your inconvenience. Please tell us the current OS version on your phone.

Android 12