DJI Mindy
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fans81803308 Posted at 7-3 01:15
Hello, I use the DJI app for products before P4 for my DJI phantom 3 advanced/professional and I use it on my oneplus 8T. Since the update on the new android the app doesn't open at all I have tried downloading the app from the DJI website and it worked or at least that's what I thought. Whenever I open the app it's like I am opening it for the first time, I have to accept the terms and conditions and authorize everything then log in for everytime I open the app, it never saves my info. When in flight often my screen goes black and I can't see what I am recording, this is a big problem for me because I use my drone professionally and this is making my work almost impossible.
Hi there, we are sorry for the inconvenience. For the obtain permission and login issue, it's a compatibility issue with the DJI GO app when the mobile device is updated to Android 12. To facilitate usage, we recommend that you use an earlier version of Android or downgrade the mobile phone system. We apologize for the inconvenience. Thank you for your understanding and support. As for the black screen issue, could you please tell us more details? Under what circumstance or after what operation, the screen will turn black? |
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