djiuser_5LEqHlKiZGtx Posted at 8-10 18:51
Your app stopped working is there a fix?  Or should I just return done ? Worked 2 days ago now just flashes and nothing.

DJI support should have a fix.

Wildqat Posted at 8-10 18:11
I am having the same issue.  It worked last week and now crashes when trying to open. I tried uninstalling, installing from DJI, installing from Samsung, installing old versions and they all crash or give me an error message.  I have a samsung galaxy 20 FE.  In the past, I could install from the DJI website when it was not working, but not now.  Is there a fix yet?

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_W9JgZEKrCrFG Posted at 8-10 17:34
Well I lost what possibly could have been my shot of the year.  This morning the app just was not working and after trying all the above suggestions  nothing has worked... What a disappointment and time to start looking at other drone options.  Anyway lost the shot I wanted with all  the time trying to fix it.  Downloaded Litchi and that apps seems to work fine as a work around

Hi, there. Sorry for your inconvenience. May we know the model and version system of your device? Please send me a PM and tell us more details. Thank you.

djiuser_sZ5QDsNbRYYm Posted at 8-10 17:19
dji app not working help pls..using android phone real me x50 pro...i have use it but not now not working and said clear history

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_TuxeKv38CPSO Posted at 8-10 14:14
I'm impacted too.  Mavic Air 2
Just started as I flew fine Monday, today 2 days later app won't open.  Followed all the steps in this thread.  Both DJI Fly and Mimo same issue.  Galaxy Note20 Ultra 5g.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

JordiC Posted at 8-10 13:58
Same problem as described...2 flights ok, then the app crashed and ko. Tried to delete cache and data and ko...tried to reinstall and ko...tried to uninstall from ADB and reinstall and ko...
Every reinstall from dji download center, of course

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

fans6792817e Posted at 8-10 13:15
Im having the same issue.

LG V60

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_QW81ThgbRf84 Posted at 8-10 12:02
S22 Ultra. The app stop working today. I can't run it. I try reinstall, clear data ,clear cache, clear permission.  It's just crash. App works fine to this day. I need this so I change the phone to s20 and everything is working OK. Please figure this out ASAP. Why your apk is out of the google store ???

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_DDd32v9mYoOQ Posted at 8-10 10:08
I have not received any e-mail.

Hi, there. Sorry for your inconvenience. Could you please check the personal message of your DJI Account here? You may check it via PC. Thank you.

djiuser_baorNdpqbW4V Posted at 8-10 08:59
I made 2 mini flights yesterday with dji fly app.
The app is installing after the update today and won't open.
samsung s20 fe android 12. I am waiting for urgent help.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Sebastiano Ferrari Posted at 8-10 07:52
Same issue,the app crashes.

Hi, there. Sorry for your inconvenience. May we know the model and version system of your device? Please send me a PM and tell us more details. Thank you,

djiuser_dNNuFVjnNY3C Posted at 8-10 05:12
Hi. I just reinstalled dji fly app and it's not oppening up. This started after i updated to android 12 version and nothing seems to work. Please fix this

Hi, there. Sorry for your inconvenience. May we know the model of your device? Please tell us more details about your issue via PM. Thank you.

DJI Thor Posted at 8-10 20:08
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Does this have anything to do with permission to install unknown 3party apps?

Hi,
I have the same problem. DJI Fly app crashes and won't start up. So i can't use my DJI Mini 2 and DJI Air2S anymore. I have a Samsung S22 Ultra with Android 12.
Please solve this bug asap.

DJI Thor Posted at 8-10 20:16
Hi, there. Sorry for your inconvenience. May we know the model and version system of your device? Please send me a PM and tell us more details. Thank you,

Xiaomi Mi11i running MIUI13.0.6 and the Android version 12 SKQ1.211006.001.

DJI Thor Posted at 8-10 20:16
Hi, there. Sorry for your inconvenience. May we know the model and version system of your device? Please send me a PM and tell us more details. Thank you,

Mobile phone details above

Sebastiano Ferrari Posted at 8-10 22:31
Xiaomi Mi11i running MIUI13.0.6 and the Android version 12 SKQ1.211006.001.

Thank you for your reply. We have sent you a PM. You may have a check. Thank you.

djiuser_buDWF3L8UND3 Posted at 8-10 21:03
Hi,
I have the same problem. DJI Fly app crashes and won't start up. So i can't use my DJI Mini 2 and DJI Air2S anymore. I have a Samsung S22 Ultra with Android 12.
Please solve this bug asap.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Mark Johnson ICT Posted at 8-10 20:42
Does this have anything to do with permission to install unknown 3party apps?

You may kindly enable the permission of "Install unknown apps"-"Allow from this source" while installing the APP from our official website. Thank you.

DJI Thor Posted at 8-10 23:45
Thank you for your reply. We have sent you a PM. You may have a check. Thank you.

I don't know how to access PM. Would you forward your message to the email address linked to my account please?

Yes I have mini

DJI Mindy Posted at 2-24 19:36
Hi there, could you please download and install the latest app through the link below to see if it works? If not, please tell us more detail about the issue you encountered. We will do our best to help. https://www.dji.com/downloads/djiapp/dji-fly

I have tryed that still crashes

Hi app won't open have uninstalled app a and downloaded APK again but no joy am on pixel 6 had problems before drone is mini 2

Sebastiano Ferrari Posted at 8-10 23:59
I don't know how to access PM. Would you forward your message to the email address linked to my account please?

You may refer to the picture below via PC:

djiuser_jHBw51pyX4Yi Posted at 8-11 00:54
Hi app won't open have uninstalled app a and downloaded APK again but no joy am on pixel 6 had problems before drone is mini 2

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

djiuser_Q7Tfp4nDJvwd Posted at 8-11 00:14
I have tryed that still crashes

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

I've got the same issue as the rest of the bunch here - DJI Fly app crashes right after start displaying just the DJI logo before returning to desktop.
Pixel 4a, Android 12, DJI Mini2, latest DJI Fly app v1.6.9 (despite website still says 1.6.8)

Hello. I have the same problem. The  DJI Fly app for my drone Air 2S  stop working at 08/08/22 on my Sansung S20 ultra. Already have the 1.6.9 update, but not working.

DJI Stephen Posted at 2-24 19:30
Hello there Mark Johnson ICT. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and may we know if you are receiving any error message on the DJI Fly application as well for us to be able to isolate the said issue? Thank you.

I have a samsung a51 and dji mini se. All worked fine for a couple of flights but now the app wont open. Please help. I tried uninstalling and installing again but this didnt work

djiuser_aOg0eiWoHLyc Posted at 8-11 02:37
I have a samsung a51 and dji mini se. All worked fine for a couple of flights but now the app wont open. Please help. I tried uninstalling and installing again but this didnt work

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.

DJI Stephen Posted at 8-11 02:41
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.

Hi i have a samsung s22+ app was working and it stopped installed  it again cant get djifly to work

The link in the pm had a version that seems to have solved the crashing problem for me.

djiuser_xywd2a3NmXkT Posted at 8-11 02:54
Hi i have a samsung s22+ app was working and it stopped installed  it again cant get djifly to work

Hello there. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.

DJI Stephen Posted at 8-11 02:57
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.

What`s with the PM`s why don`t you just post here the solution to this problem a lot of Android users have me included?

Same issue here - app stop working on Pixel 6. Try to re-install but nothing work

Same problem here, im working woth the drone, need a fast solution!!!

DJI Stephen Posted at 8-11 02:57
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.

pm doesnt work

Pixel 6 Pro user, tried flying my Mini 2 this morning but app continues to crash, is there a fix?

djiuser_V21jyup98uYc Posted at 8-11 04:16
Pixel 6 Pro user, tried flying my Mini 2 this morning but app continues to crash, is there a fix?

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Korvell Posted at 8-11 01:51
I've got the same issue as the rest of the bunch here - DJI Fly app crashes right after start displaying just the DJI logo before returning to desktop.
Pixel 4a, Android 12, DJI Mini2, latest DJI Fly app v1.6.9 (despite website still says 1.6.8)

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.