Ben Smith1979
lvl.1
Flight distance : 62549 ft
Vietnam
Offline
|
DJI Paladin Posted at 3-1 04:29
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. We totally understand your difficulties with this issue. You may try to use a different mobile device that has a lower version than your mac OS 11 for you to install the said firmware. In addition, you may try to uninstall and reinstall the app on your mobile device then check if you can now install the said firmware. Please keep us posted. Thank you.
Hi, thanks for the reply.
I eventually got the firmware to install but It took about 4 hours of constantly retrying. The drone overheated a number of times and it flattened the controller twice.
I'm on a quick wifi connection - the app is obviously the latest version and I'm using an iPhone 13 Pro. The installation crashing issue is at DJI's end.
This is a fairly common story across most of DJI's Mavic line. Firmware downloads without a hitch but the install process is riddled with bugs. |
|