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DJI CARE REFRESH
814 1 3-1 06:32
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djiuser_wWXYzrcPeIjk
lvl.2
Flight distance : 379682 ft
United States
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Hello,,, i had an accident with my AIR 2S AND IT WAS REPLACED BUY THE STORE,,, WHAT DO I MEED TO DO TO GET THE CARE REFRESH I ALREADY BOUGHT,,  LINKED TO TJE NEW REPLACED AIR 2S???
3-1 06:32
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there. Thank you for reaching DJI Forum. If the unit was replaced by the dealer or physical store in your region and the previous unit has an active DJI Care refresh plan, you will be needing to kindly reach out to our corresponding DJI Care team to request on transferring the active DJI Care refresh plan on the replacement drone. You can reach them out by sending an email to djicare@dji.com Thank you.
3-1 08:42
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