djiuser_bIMnMJ3dS11v
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DJI Thor Posted at 3-10 23:17
Hi, there. Sorry for the inconvenience. It is found that your mobile device is Samsung S20, and compatibility tests with DJI GO 4 are required to be carried out. As there are many models that need to be tested currently, they cannot be resolved in the short term. We are really sorry for the inconvenience caused. If you have an urgent flight mission, we recommend you prepare a spare mobile device to carry out the mission, instead of using this device to avoid the mission cannot be carried out due to compatibility issues. We are sorry for the inconvenience caused to you. Thank you for your understanding and support!
As for DJI MIMO, if it is convenient, please try to reinstall the latest version of the DJI MIMO app from DJI website, notes to back up the video/picture files, and sync the flight records to the cloud before reinstallation.
Has this app been fixed for the samsung s20 yet?
I have tried everything the app still wont open on my s20 but does on my old oppo r15.
Can you give me any other way or a link to an older version of dji go 4 app thats compatable, along with a time frame when the s20 samsung will be compatiable with the new app? |
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