Error code 80004

Hello there pauloeuagmail.com. Good day and thank you for the inquiry. The error code 80004 on the DJI Fly application means ( Weak image transmission signal. Adjust antennas ). The signal between the DJI Drone and the DJI remote controller is most reliable when the antennas are positioned in relation to the drone ( kindly please refer to the attached image below ). If you have not yet used this method, it is highly advised to use it to have an optimal transmission. DJI suggest also trying it on a different spot and make sure that everything, both the firmware and the DJI Fly application, is up to date. Thank you.

Tengo el mismo problema a pesar de tener la aeronave a un metro de mí.

DJI Stephen Posted at 3-11 19:44
Hello there pauloeuagmail.com. Good day and thank you for the inquiry. The error code 80004 on the DJI Fly application means ( Weak image transmission signal. Adjust antennas ). The signal between the DJI Drone and the DJI remote controller is most reliable when the antennas are positioned in relation to the drone ( kindly please refer to the attached image below ). If you have not yet used this method, it is highly advised to use it to have an optimal transmission. DJI suggest also trying it on a different spot and make sure that everything, both the firmware and the DJI Fly application, is up to date. Thank you.

[view_image]

He aplicado lo que mencionan, pero no se soluciona el problema a pesar de tener el dron a 1 metro de mí.

jhonathansarria Posted at 4-26 04:43
He aplicado lo que mencionan, pero no se soluciona el problema a pesar de tener el dron a 1 metro de mí.

Hi there jonathansarria. I am sorry for the trouble this has caused and thank you for reaching out. Since you have done several troubleshooting steps and still the issue persist. It would best for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

I am wondering if the connection get back online if the RC and the drone is back in line of sight.
Especially I am interested in this function for my mini 3 pro.

No idea....

DJI Stephen Posted at 2022-4-27 20:13
Hi there jonathansarria. I am sorry for the trouble this has caused and thank you for reaching out. Since you have done several troubleshooting steps and still the issue persist. It would best for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

Buenas tardes estimado Moderador, tengo el mismo problema de @jhonathansarria realice una actualización de mi DJI Mavic Air 2 y después de la actualización empecé a tener problemas de conexión con las antenas, me gustaría saber si hay unos pasos a seguir para poder solucionar este error, quedo atento  actual novedad si no es mucha molestia me pueden escribir a mi corre: pablo_andres087@hotmail.com.

DJI Stephen Posted at 2022-4-27 20:13
Hi there jonathansarria. I am sorry for the trouble this has caused and thank you for reaching out. Since you have done several troubleshooting steps and still the issue persist. It would best for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

Good afternoon dear Moderator, I have the same problem as @jhonathansarria I made an update of my DJI Mavic Air 2 and after the update I started having connection problems with the antennas, I would like to know if there are steps to follow to solve this error, I remain attentive to current news if it is not too much trouble can write me to my corre: pablo_andres087@hotmail.com.

Pablo Escobar Gavilanes Posted at 7-21 15:08
Good afternoon dear Moderator, I have the same problem as @jhonathansarria I made an update of my DJI Mavic Air 2 and after the update I started having connection problems with the antennas, I would like to know if there are steps to follow to solve this error, I remain attentive to current news if it is not too much trouble can write me to my corre: .

Hi, Pablo. Thank you for reaching out. Please try to refresh the firmware of the drone and RC using the DJI Assistant 2 (Consumer Drones Series). Also, please follow the steps provided on this post.