DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, there. Sorry for the inconvenience. It is found that your mobile device is Samsung S10e, and compatibility tests are required to be carried out. As there are many models that need to be tested currently, they cannot be resolved in the short term. We are really sorry for the inconvenience caused. If you have an urgent flight mission, we recommend you prepare a spare mobile device to carry out the mission, instead of using this device to avoid the mission cannot be carried out due to compatibility issues. We are sorry for the inconvenience caused to you. Thank you for your understanding and support!
In addition, regarding the avatar, have you tried to add it via PC? If the issue persists, please provide us with a screenshot related to it for our double-check.
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