Broken SD card and Broken PCB with repaired drone.
849 6 2022-3-17
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bBrooks
lvl.1
Flight distance : 802618 ft
United States
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Hi, I just received my Phantom 4 Pro back from repair, and taped to the battery box was a plastic bag with a Broken SD card, and several pieces of random broken PCB board. Did the SD card have anything important on it? Has any one else had this?
2022-3-17
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Geebax
Captain
Australia
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Presumably, if the SD card is yours, it should have any photos or videos you have recorded on it. It is the  storage for the camera.
2022-3-17
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bBrooks
lvl.1
Flight distance : 802618 ft
United States
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I took the SD card out before I sent in the drone, just thought it was kind of weird that they sent a random sd card and broken pieces of a computer. Thanks
2022-3-17
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DJI Thor
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Flight distance : 13602 ft
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bBrooks Posted at 3-17 18:35
I took the SD card out before I sent in the drone, just thought it was kind of weird that they sent a random sd card and broken pieces of a computer. Thanks

Hi, there. Sorry for any inconvenience caused. Would you please provide us with the photos of the extra components and the SN of the drone you received? We will help you make a further confirmation.
2022-3-17
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bBrooks
lvl.1
Flight distance : 802618 ft
United States
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2022-3-18
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Geebax
Captain
Australia
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That SD card looks like the fixed card they used to fit inside the drone body. It was not normally accessible and could not be removed.
2022-3-18
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bBrooks
lvl.1
Flight distance : 802618 ft
United States
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Oh, ok thanks, just thought it was kind of weird that they would just send back as a memento.
2022-3-18
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