DroneHouse_VCA
lvl.3
Flight distance : 358917 ft
Brazil
Offline
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DJI Diana Posted at 3-17 15:47
Hi DroneHouse_VCA. I'm sorry to read about this. Please be advised that if the unit has physical damage, we recommend for it to be sent in for a proper assessment. I'm sorry to inform you that the service guarantee does not cover, damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals. For you to have a reference of the DJI After-sales policy, you may kindly visit this link: https://www.dji.com/service/policy For further assistance on the request on sending it in, you may kindly visit this link: https://www.dji.com/support Thank you.
Hi Diana, how are you?
Could you help me with the name of the part please, I have no interest in receiving technical assistance from DJI.
The drone is mine, I do what seems best to me with it.
Thank you! |
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