My satellite acquisition didn’t improve at all. Matter of fact it seems  worse. Today is the longest. 5 minutes and 5% of my battery today. Hours  after updating smart controller and drone. Not happy. One of the main reasons I upgraded to M3 from Air2S was flight time now I waste the extra time sitting on the ground waiting for Sats.

Hi, there. Sorry for any inconvenience.  Would you please tell us whether the surrounding environment has a signal tower or other devices that may cause interference? We recommend going to an environment with less interference for conducting a trial flight.

Besides, please export the drone log for our further confirmation if it's convenient. Here are the steps:
(1) Download DJI Assistant 2 from the official website. Download link: https://www.dji.com/bg/mavic-3/downloads
(2) Launch DJI Assistant 2. Within 20 seconds after the aircraft is powered on, connect it to DJI Assistant 2.
(3) After DJI Assistant 2 recognizes the aircraft, choose "Log Export", and then click "Save to local".
(4) The final exported data are ".dat" files.

DJI Thor Posted at 3-23 19:19
Hi, there. Sorry for any inconvenience.  Would you please tell us whether the surrounding environment has a signal tower or other devices that may cause interference? We recommend going to an environment with less interference for conducting a trial flight.

Besides, please export the drone log for our further confirmation if it's convenient. Here are the steps:

Nothing that I'm aware of that is causing interference. I've flown every other drone at this location since the Phantom 2 with no issue. In contrast my Air2S acquires home point in about 30 seconds in the exact same spot. I will get you the log file.

I've seen several others reporting mixed results on the firmware update.  Appears DJI needs to look deeper into this issue.  Maybe sending your logs to them will help resolve this issue once and for all.  

DowntownRDB Posted at 3-24 02:35
I've seen several others reporting mixed results on the firmware update.  Appears DJI needs to look deeper into this issue.  Maybe sending your logs to them will help resolve this issue once and for all.

Mine did work fine up until the December 2021 update

BrianKushner Posted at 3-24 03:04
Mine did work fine up until the December 2021 update

Yours and many others until that FW hit that month and changed everything with GPS.

I don't have an M3 so don't know about this. I see many people posting, saying that everything was ok pre December update. Can't  the FW  be rolled back to prior to that date or do you lose all that the users gained in Jan 2022.

yogi053 Posted at 3-24 10:52
I don't have an M3 so don't know about this. I see many people posting, saying that everything was ok pre December update. Can't  the FW  be rolled back to prior to that date or do you lose all that the users gained in Jan 2022.

Unfortunately, the pre-December update is no longer available.  No roll back...

frankymusik Posted at 3-24 11:02
Unfortunately, the pre-December update is no longer available.  No roll back...

i have a nib m3 that i have not yet powered up so it *might* have the "pre-december" software, do we know the version #?

The Saint Posted at 3-24 11:05
i have a nib m3 that i have not yet powered up so it *might* have the "pre-december" software, do we know the version #?

01.00.0300

Hi BrianKushner,

In the interest of "science", would you be willing to take a step?

Occasionally there are posts that people should try to re-apply a firmware update using DJI Assistant, rather than through the app (or even if they believe that they have successfully performed the update through the app).  I have never understood this, but sure enough it happened once to me with a prior drone model I owned, where I tried the firmware update using DJI Assistant (AFTER having successfully done the update through the app) and my issues were resolved.  Could you try this?  It's a Hail Marry.

The Saint Posted at 3-24 11:05
i have a nib m3 that i have not yet powered up so it *might* have the "pre-december" software, do we know the version #?

Only thing I will say is. Oldest FW was no good, in fact and I can’t remember the only good thing about it probably was GPS was quicker, but I’m blank on that one. Aircraft flying like a dog no features . So your new bird will fly a whole lot better. In fact it now flies really good, you will have all the features and if you’re unlucky it might mean you will have to wait slightly longer.

There is no point in not updating. Unless you’re holding on to Care refresh. But my guess is GPS could be sorted out in a week a month or never..

Brian, that sucks man.  Sorry to hear the firmware update did not work for you.  I can confirm that with M3 and M3 Cine that my GPS acquisition times are all <30 seconds now.  It's so fast, I don't have time to really measure it.  Fire up, and pretty much ready to go.   I like the advice above to reapply firmware from assistant.  Pending that, you may have a need for an actual hardware replacement.

hallmark007 Posted at 3-24 14:05
Only thing I will say is. Oldest FW was no good, in fact and I can’t remember the only good thing about it probably was GPS was quicker, but I’m blank on that one. Aircraft flying like a dog no features . So your new bird will fly a whole lot better. In fact it now flies really good, you will have all the features and if you’re unlucky it might mean you will have to wait slightly longer.

There is no point in not updating. Unless you’re holding on to Care refresh. But my guess is GPS could be sorted out in a week a month or never..

But my guess is GPS could be sorted out in a week a month or never.
It's hard to disagree with that assessment.
You seem to have all the bases covered with that one.

hallmark007 Posted at 3-24 14:05
Only thing I will say is. Oldest FW was no good, in fact and I can’t remember the only good thing about it probably was GPS was quicker, but I’m blank on that one. Aircraft flying like a dog no features . So your new bird will fly a whole lot better. In fact it now flies really good, you will have all the features and if you’re unlucky it might mean you will have to wait slightly longer.

There is no point in not updating. Unless you’re holding on to Care refresh. But my guess is GPS could be sorted out in a week a month or never..

i definitely plan to update to the latest sw ver regardless.  my thinking is if i have older sw, i first get a read on how quickly it used to perform and then i can compare it after the upgrade.  i didn't mean to offer it up as an option because you are right, i am holding onto the m3 for another couple weeks for 2 reasons:  still waiting to see if dji issues a fast follower sw update to this one from yesterday so i won't have to bother and second, i have 30 days to make a decision.  but yes, after i test gps on old sw, i will upgrade and hopefully i can live with the new gps.

also the sw in my drone straight out of the box could give me an idea how old my stock; got the drone from b&h.

btw, not sure what the care refresh comment means. i have not activated the drone and if i have a care refresh code, they'll both keep until im ready, right?

my personal opinion is dji is trying to mitigate this issue using sw because they don't have any other choice.  so it's likely it will take a lot of work to get it right and that means a tweak here and a tweak there on every new sw update forthcoming.  not an emergency so no need to roll out new sw every friday but i'm sure they are doing their best to get it right.  obviously there is no magic bullet, i.e. you can't put the code back the "way it used to be before they broke it" else they would have.  so what else could be the problem? ;) ;) ;)

The Saint Posted at 3-24 16:00
i definitely plan to update to the latest sw ver regardless.  my thinking is if i have older sw, i first get a read on how quickly it used to perform and then i can compare it after the upgrade.  i didn't mean to offer it up as an option because you are right, i am holding onto the m3 for another couple weeks for 2 reasons:  still waiting to see if dji issues a fast follower sw update to this one from yesterday so i won't have to bother and second, i have 30 days to make a decision.  but yes, after i test gps on old sw, i will upgrade and hopefully i can live with the new gps.

also the sw in my drone straight out of the box could give me an idea how old my stock; got the drone from b&h.

Yeah what I meant was you could hold off and your care refresh would still be valid until you activate…

hallmark007 Posted at 3-24 16:05
Yeah what I meant was you could hold off and your care refresh would still be valid until you activate…

yep that is what i am doing; thx

Charles Adams Posted at 3-24 13:58
Hi BrianKushner,

In the interest of "science", would you be willing to take a step?

Yes reinstalled the firmware but couldn't test. Heavy rain today.

AerialZup2 Posted at 3-24 16:26
Correct. If they can’t fix the “software” to what it was, I wonder what kind of a problem this could be- if it isn’t “software”….

There will not be any “quick” firmware update at all. Nothing soon, I’m afraid, as they just released this.

It's interesting that DJI is unwilling to revert whatever part of the December FW update that broke GPS.

BrianKushner Posted at 3-23 20:39
Nothing that I'm aware of that is causing interference. I've flown every other drone at this location since the Phantom 2 with no issue. In contrast my Air2S acquires home point in about 30 seconds in the exact same spot. I will get you the log file.

Thanks for your update. We are looking forward to your reply.

frankymusik Posted at 3-24 11:02
Unfortunately, the pre-December update is no longer available.  No roll back...

Thanks for replying frankymusik.

DJI Thor Posted at 3-23 19:19
Hi, there. Sorry for any inconvenience.  Would you please tell us whether the surrounding environment has a signal tower or other devices that may cause interference? We recommend going to an environment with less interference for conducting a trial flight.

Besides, please export the drone log for our further confirmation if it's convenient. Here are the steps:

Thor I have the file for you how do I get it to you? It's over a gig?

BrianKushner Posted at 3-25 21:36
Thor I have the file for you how do I get it to you? It's over a gig?

Upload it to google or dropbox and send them the link

frankymusik Posted at 3-24 11:02
Unfortunately, the pre-December update is no longer available.  No roll back...

Technically we can. I rolled back today to 0300 using Drone hacks to test Airsense and it works like a charm on that FW. I then installed the latest FW again and want to test Airsense with the app 1.5.8 because it was with that app version and AC FW 0300, that AirSense worked perfectly when I tested today. Also GPS lock took like 30 seconds or less and locked on only 8 sats.

Suren Posted at 3-25 22:11
Technically we can. I rolled back today to 0300 using Drone hacks to test Airsense and it works like a charm on that FW. I then installed the latest FW again and want to test Airsense with the app 1.5.8 because it was with that app version and AC FW 0300, that AirSense worked perfectly when I tested today. Also GPS lock took like 30 seconds or less and locked on only 8 sats.

[view_image]

Hi Suren,
thanks for the clarification.
Of course I meant "normal tools", i.e. the DJI Assistant 2.
A downgrade, so to speak, "approved" by DJI.
But, one or the other your tip will certainly be very welcome!

frankymusik Posted at 3-26 00:07
Hi Suren,
thanks for the clarification.
Of course I meant "normal tools", i.e. the DJI Assistant 2.

You're welcome Franky

DJI Thor Posted at 3-24 20:54
Thanks for your update. We are looking forward to your reply.

Messaged you  a link to the file.

BrianKushner Posted at 3-26 10:47
Messaged you  a link to the file.

Hi, BrianKushner. Thanks for your reply. We have forwarded it to our engineer for further analysis. If there is any feedback, we will keep you updated.

DJI Thor Posted at 3-26 18:45
Hi, BrianKushner. Thanks for your reply. We have forwarded it to our engineer for further analysis. If there is any feedback, we will keep you updated.

Exactly what mine is doing...Going backwards...Hanging at 11 forever....

AerialZup2 Posted at 3-26 20:48
Same here. And I also provided logs (even though I know full well DJI has plenty of logs on this issue and simply doesn’t want to admit what the “real” cause is).

“Deja vu all over again” -DJI asking for “logs” which they already have and then in 100 days promise a “fix” that won’t fix it.

Yeah I'd have to think they know what's causing this. If this is a stall til they announce the 3S wow, that is not going to go over well. I'm already regretting my purchase and not returning.

BrianKushner Posted at 3-26 20:05
Exactly what mine is doing...Going backwards...Hanging at 11 forever....

https://youtu.be/zrG7VykaDXM

Hi, BrianKushner. Our related engineer is working on analyzing the situation. If there is any feedback, we will keep you updated. Thanks for your patience.

DJI Thor Posted at 3-27 01:11
Hi, BrianKushner. Our related engineer is working on analyzing the situation. If there is any feedback, we will keep you updated. Thanks for your patience.

Our related engineer is working on analyzing the situation.
But this has been an issue for three months now and still isn't resolved !!!

Labroides Posted at 3-27 03:36
Our related engineer is working on analyzing the situation.
But this has been an issue for three months now and still isn't resolved !!!

And as far as anyone knows, it was not a problem until the December update. Why not go back to that firmware and change one "feature" at a time? When the culprit shows up , that will indicate the failure. It is quite obvious that some change/added feature caused the problem. It really should not be that hard to fix.

AerialZup2 Posted at 3-27 06:12
Unless they realize they can’t have FocusTrack, MasterShots, Hyperlapse, or many other promised features if they “fixed” it.
Wouldn’t that be a conundrum?

Once they find the problem, they should recode the offending section.

Mobilehomer Posted at 3-27 06:34
Once they find the problem, they should recode the offending section.

How many different threads to we need for the same problem?

AerialZup2 Posted at 3-27 06:53
I don't think it's that simple though..

It would be a start.

Just another report here regarding experience with the 0600 firmware.  Because the test take-off location near my home is surrounded by buildings and trees, I immediately take the M3C up to about 90 feet to give it an unrestricted look at the sky. At that height it is able to consistently acquire 13 or more satellites and achieve home point lock in the range of 70 to 80 seconds (multiple tests at different times of day over multiple days).  All cold starts. I do not move from the elevated point over take-off location until the home point has been announced. The many threads regarding the GPS issue naturally focus on what amount of sat lock delay is NOT acceptable.  What are your thoughts on the maximum delay that IS acceptable? Allthough I would like sat lock to occur in less than a minute, I find  70 to 80 seconds to not be overly objectionalble. I've taken to turning on the M3C first, and use the delay time to get the RC Pro and Fly app running and settings checked.

NDI-Orlando Posted at 3-27 18:37
Just another report here regarding experience with the 0600 firmware.  Because the test take-off location near my home is surrounded by buildings and trees, I immediately take the M3C up to about 90 feet to give it an unrestricted look at the sky. At that height it is able to consistently acquire 13 or more satellites and achieve home point lock in the range of 70 to 80 seconds (multiple tests at different times of day over multiple days).  All cold starts. I do not move from the elevated point over take-off location until the home point has been announced. The many threads regarding the GPS issue naturally focus on what amount of sat lock delay is NOT acceptable.  What are your thoughts on the maximum delay that IS acceptable? Allthough I would like sat lock to occur in less than a minute, I find  70 to 80 seconds to not be overly objectionalble. I've taken to turning on the M3C first, and use the delay time to get the RC Pro and Fly app running and settings checked.

Agreed. Waiting a minute or less would be acceptable and okay at 70-80 seconds

AerialZup2 Posted at 3-27 19:33
How long are you currently waiting? Long enough to get to this point like some of us?

3.5 to 4 minutes