I had to install an APK app installer on my Samsung phone to install the DJI FLY app. The phone kept trying to default to a DJI Ronin gimbal app I also have on my phone for my digital camera. Once installed the APK app found the DJI fly download and I was able to install it with no troubles. I am still having an issue trying to install the flysafe download for this DJI Fly app. Flysafe gets to 40 percent and stops. I am trying to update the Air 2. The Air 2s updated fine last week but the Air 2 wont update.

Update. I changed out my dji cable for an upgraded braided cable from Amazon and it worked. Buying all new cables now.

Hello there llander45. I am sorry for the trouble this has caused before and it is great to know that you were able to sort the issue out and for sharing how you have rectified the said issue as well. Have a safe and a happy filming always.