I can't scroll the screen up to show the cache size adjustment. I can see it's set at 2Gb when I slide it up but it drops immediately and won't let me change it. I am using the latest DJI Fly app on my iPhone but it's the same issue on my iPad. Is there a work around for this?
Thanks Paul

Hello there Paul. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall an reinstall the DJI Fly application ( https://www.dji.com/dji-fly ) to see if the issue will still persist? In addition, please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.

DJI Stephen Posted at 3-30 19:50
Hello there Paul. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall an reinstall the DJI Fly application ( https://www.dji.com/dji-fly ) to see if the issue will still persist? In addition, please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.

Hi thanks for your response, both devices are on your recommended list. I use an iPhone 8 and a iPad Pro 9.7. Both work fine with everything except the ability to scroll that one screen on the camera advanced tab. I will try uninstalling and reinstalling after I have synced the 2 devices. I was not aware that it synced cached files so that’s a bonus bit of knowledge.

Regards Paul

djiuser_ODBX0xk7kAM0 Posted at 3-31 00:29
Hi thanks for your response, both devices are on your recommended list. I use an iPhone 8 and a iPad Pro 9.7. Both work fine with everything except the ability to scroll that one screen on the camera advanced tab. I will try uninstalling and reinstalling after I have synced the 2 devices. I was not aware that it synced cached files so that’s a bonus bit of knowledge.

Regards Paul

Hi there Paul. Thank you for the reply and for giving out these information. Kindly please keep us posted for further assistance. Thank you and fly safe always.