Blank App Screen & Shows No Camera Data
945 3 2022-4-3
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jf_jaman
lvl.1

Bangladesh
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Hello Everyone, I'm using my Mavic 2 Pro since Jan 2019 & It doesn't have any crash history till now. Recently I'm facing an issue that is blowing my mind away. All of a sudden ( middle of a project ) it shows no camera data or SD card in it. Just a blank screen. Does anyone ever face that issue? If yes, how did you solve it?

here's the sample what i face

here's the sample what i face
2022-4-3
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FloridaNext
Second Officer
Flight distance : 62320 ft
Germany
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I never had this issue but have you tried to use another SD-Card?

What happens if you remove the SD-Card? Still no video on the display?

2022-4-3
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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I can't comment on what might be causing the card problem but I have occasionally had a blank screen. On those occasions it has turned out to be the camera is in photograph mode, as yours might be, and camera mode has been set to manual mode with grossly under exposing settings set. It might be worth check for that.
2022-4-3
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi jf_jaman. Thank you for reaching DJI Forum. I'm sorry to read about this issue you've encountered. May I confirm what's the version of the DJI Go 4 app installed on your mobile device? A screenshot of the about section showing the firmware and app version will help us better visualize. Thank you.
2022-4-4
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