Grimtheviking
 First Officer
Flight distance : 7146726 ft
United Kingdom
Offline
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https://mavicpilots.com/threads/the-big-gnss-gps-issue-the-constructive-thread.121815/post-1406833
New information from my request to DJI (I'm french, so I have used a translator to convert to english)
Support3.NL (DJI Support)
6 Apr 2022, 19:34 UTC+8
Hello Emmanuel,
Thank you for contacting DJI EU support.
We have just received an internal note regarding your GNSS/GPS reception time issue on the Mavic 3.
Following the last update, we are finding that some users are still experiencing reception/timeout issues, especially in high latitude areas.
You can therefore ignore our previous email requesting flight history information from the drone and the application.
We have also detected that the presence or absence of an internet connection on the mobile device/remote control can also affect the reception time.
If this is connected to the internet, the reception will be faster.
The source of the problem has been located and a new update is planned, which will be issued in the next two months.
We apologize again for the problem encountered and we are doing everything necessary to restore the proper functioning as soon as possible.
Do not hesitate to contact us for any question. Thank you for your confidence.
Thank you for choosing DJI.
Marc
Support3.NL
DJI NL Technical Support
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